Where the lower cost of doing business helps you get a great price
2013 Magna Society Award
My husband and I were shopping for a new car. We walked into Walter's Audi where we were greeted by David Le. David asked open ended questions to truly understand our needs and took us upstairs to look at the A3 and A4 models. My husband walked by an A3 and completely fell in love with it. We took it for a test drive where David explained all the features and benefits. At the end of the test drive we told David that we would like to sleep on it before making the decision. He was very understanding and did not pressure us at all. He let us know he would be there the following day. We came back and David's service was still exceptional. He simply asked questions, listened, and was a complete advocate for us. We never once felt pressured or just another sale. He made us feel like family. He never once tried to deter from our wants and needs. He was patient, kind, genuine, and knowledgable. You can tell he prides himself on his service and reputation. He may work for Walter's Audi but he presents himself as if it was his own company with the customer always in mind. David has earned our business and we plan to do business with him in the future. We will always recommend our family and friends go see David at Walter's Audi. Thank you for hiring such a wonderful soul to serve our community. I work in customer service and always appreciate great service when recieved. We definitely feel we gained a friend here with David. We cant wait to stop in just to say hi when getting our f
Posted: 10/17/2016 • Link to this review
Steve Morrison at Walter's Audi has given the best car leasing experiences ever. Helpful, transparent, patient, and funny! Answered all of my questions and provided me with all the options that fit me best.
Date August 2016
Posted: 8/28/2016 • Link to this review
Excellent experience, great service, maximum attention to details and a great amount of professionalism from Walters Audi and especially from Syed Ali the sales representative that aided me thru the process. The car selection went smooth, the test drive was great (I fell in love with every turn I made with that car) and the staff was on point every step of the process. I felt like I was back in Europe, you made my day Syed.
Area San Bernardino, CA
Cost $10,000 - $14,999
Date August 2016
Posted: 8/21/2016 • Link to this review
I put off a much needed 25k service on my Audi TT because my other car was still in the shop. I finally had to barge in on a Monday and have it done. Rob Frasier was very accommodating and professional. He ordered some much-needed tires. Now my car is road trip ready and I couldn't be happier!
Audi TT 25000 service, repair a damaged wheel (curb scrape) and three new Bidgestone AUDI ONLY tires.
Area Riverside, CA
Cost $1,000 - $2,999
Date July 2016
Posted: 7/24/2016 • Link to this review
As most of you already know... TOP NOTCH EXPERIENCE at Walter's! Thank You Sayed Ali and Jose Padilla!! Audi vehicles sell themselves... they're amazing. What I was interested in was the long-term relationship with my next dealership. My husband and I were out "window" shopping for a SAFE larger car because we have a 2nd child on the way. We drove the Ford Explorer, then went to Jeep because I'm obsessed with the Grand Cherokee. I LOVE the Cherokee, but while we were test driving, I asked the salesman to be honest about how they're customer service is AFTER the purchase... asked him if they compare to what I've heard about Audi's customer service. After the drive my husband said, "let's go look at Audi"...OK! The 2017 Q7 is AMAZING... but the experience we had with Sayed and Jose over the next 3 days was the icing on the cake. They were wonderful and easy going... made the experience of financing a small house all worth it! =) LOL!
Area Riverside, CA
Posted: 7/23/2016 • Link to this review
The Service Team at Walter's never let me down. Javier Juarez did a great job. I am on my 4th Audi and I would never go anywhere else. Kudos to David Ranciglio and his team.
Area Riverside, CA
Cost Less than $250
Date May 2016
Posted: 5/27/2016 • Link to this review
CHRISTIAN VIDAL IS AMAZING AT GETTING YOU PHENOMINAL DEALS AND PROVIDING TOP-NOTCH CUSTOMER SERVICE!!! I cannot say enough about how fantastic it is to have Christian Vidal in your corner when buying or leasing an Audi. I recently got my third Audi Q5 through Christian, and he has consistently gone above and beyond each time. He knows the brand and models very well. Also, Christian seems to have a great relationship with his manager, and I think this helps me get great deals. I simply tell Christian what I'd like, he listens well, and makes my happiness his priority. I never feel pressured by Christian and trust him a great deal. He's a good, honest, hard-working, and patient individual. His great sense of humor is also much appreciated. On a side note, he is easy on the eyes and has great style, too! (: This is the guy you want to work with at Walter's Audi; you will love your deal and have a great experience. PERIOD!!!
Posted: 5/24/2016 • Link to this review
I'm very glad I came to Walter's Audi to buy a car. From the very beginning to the very end Steve Morrison was very helpful and courteous. I really appreciate his patience, because I wasn't sure which car I wanted. He showed me quite a few cars before I found THE ONE. Thank you.
Posted: 3/31/2016 • Link to this review
I could've chosen any other Audi dealership to take care of my Audi needs, but why would I do that when all the goodies are included in one all-around package here?! EVERY single time that I've walked through their doors, it's been the ultimate Audi experience. Thanks a ton, Javier Juarez, you've made it possible for me and my family to always depart Walter's with a smile on all of our faces. Keep doing what you're doing and there's no doubt that you'll get far throughout the course of time. No doubt that when it comes to defining "Truth In Engineerinrg", Walter's is the way to go, thanks once again!
From alignments to major engine work, if you want it done right, they're the way to go! I speak from my very own personal experiences!
Area Colton, CA
Cost $500 - $999
Date March 2016
Posted: 3/22/2016 • Link to this review
Even though I am an Audi of America employee Stacy Samuel treats me no differently than any customer. She portrays the definition of customer service. I can have my company car serviced just about anywhere but I will continue to return to Walter's Audi for my service needs. Well done!
5000 K Service
Area Corona, CA
Cost Less than $250
Date March 2016
Posted: 3/20/2016 • Link to this review
Walter's Audi has great sales personnel. I didn't have a chance to talk to everybody, I only have a close contact with two persons, and they made my visit to the dealership nothing but pleasure and fun. Steve's product knowledge was above my expectation. Every single question I had he answered and explained me everything with patience. I thought Audis were kind of boring, but Steve showed me the absolute opposite. I have to admit I was wrong about this brand.
Posted: 1/30/2016 • Link to this review
Best car buying experience we ever had by Steve & Maria M. from Hemet,Ca. | January 15, 2016 We went in the Walters Audi Dealership to take a look at the 2016 Audis, SYED ALI was the sales person who help us out. Very professional, helpful , very knowledgeable and honest .End up buying a Q5 for my wife's coming birthday. Thank you Syed. We defiantly send your way anybody we know that needs a new Audi.
Posted: 1/20/2016 • Link to this review
This Audi dealership is amazing! I bought an A4 from here for such a great price, and I am in love with this car. When I went there I really didn't have any particular car in mind, but after talking with Steve there, I was able to find the perfect car for me! I couldn't be any happier.
Posted: 12/27/2015 • Link to this review
Hands down, best experience ever! My mom was due for a new car and had mentioned the Audi Q5, so yesterday while I was at work I called Walters Audi to get a little information and set up a time to come in. We drove to Walters this morning from AZ and within a few minutes we were greeted by Amin Eshaq. When you think of a salesman, you think pushy, they want to up sell, they are in it to squeeze you for as much as possible; not with Amin! Like I said, my mother went in to look at the Q5, but it was little too big for her, so she sat in the Q3 and loved the feel. Not once did Amin try to push the larger vehicle. He told my mom that since its just her, my dad and their 3 little dogs, the Q3 would be just perfect for them. He talked to her about the quattro system and front wheel drive models, technology packages and which package would be good for their area and lifestyle. She was sold! Amin took them into the office, had her BMW appraised, set everything up and in no time my mom was signing her new lease....I've got to tell you, I really was there just to see what was going on and check out cars with the family. Amin did such a great job though, that he sold me on a Q5 that they had. Within 45 minutes, I was done and signing papers! When all was said and done Amin spent the next hour going over everything on my moms new car with her. Setting up her phone, teaching her how to use all of the vehicle features, getting the WiFi set up...if you're looking for a vehic
Posted: 11/30/2015 • Link to this review
I just bought a 2015 Audi A4 from Walter's Audi from Amin Eshaq and I could not have had a more amazing experience!! I am so grateful for Amin Eshaq's service and devotion to finding me a car that I will love for many years. He truly cared more about my happiness and satisfaction, than getting that car off the lot that day. I definitely recommend him to anyone
Posted: 9/23/2015 • Link to this review