Unfortunately have had a pretty negative experience with lack of consideration and communication. My health care interaction could have been handled in a professional matter but instead, a staff that I had previously thought highly of and depended on for my health care, treated me as though I was a hindrance. And when I stood up for myself and my maltreatment, I was verbally hassled, abused, and hung up on. My care is important to me, and my family. And physicians and their team are accountable for their advice and actions. As a registered nurse and as a client of healthcare, I will seek the care of a more empathetic and knowledgeable primary care practice.
Date October 2016
Posted: 10/10/2016 • Link to this review
I got very sick just over a year ago and was hospitalized for weeks. After that, I changed my physician and began seeing Dr. Khanna. She came highly recommended by a dear friend. Well, Dr. Khanna knew exactly what was wrong with me, something that the hospital internal group could not diagnose. She has been my only doctor ever since. She, and her office staff, treat me with the utmost dignity and respect, and my health has greatly improved over the last year. I highly recommend Dr. Khanna. Beyond that, I really LIKE her. As a physician, and as a person. Can't go wrong with that!
Posted: 8/11/2015 • Link to this review
I'm sorry that you were unhappy with the no show fee. However, it is our office policy that we require a 24 hour notice for cancelled appointments. The "NO Show Policy" was signed by you during your registration as a new patient. We have to follow our office policies with all patients. We do not pick and choose.
Posted: 5/06/2015 • Link to this review
New patient, they had no morning appts only late afternoon. Told them that would be difficult as I work downtown .called to say I couldn't make it that morning. Hit me with a 50 fee. no thank you...
Posted: 4/28/2015 • Last edited: 5/06/2015 • Link to this review
last august i changed drs i wasnt happy just being a no at my dr. dr khanna spends time with her patients if people have to wait that means she does spend time so if i had to wait it so worth it!!!! i was very sick when i went to her she took the proper test & found out alot that was makeing me so sick iam so thankfull i found her, her staff is great also sarah dillon
Posted: 10/06/2010 • Link to this review
I've gone to this office for 3 years, but enough is enough. Office visits are composed of lots of waiting, followed by her staring blankly into her laptop. She types forever, asking the same questions over and over. The two front-office people are clueless and unprofessional.
Posted: 9/15/2010 • Link to this review
Both my husband and I first visited Dr. Khanna to get a physical for an adoption homestudy when we could not get an appointment with our PCP. We both liked her so much, we decided to make her our PCP. We have been seeing her since then and remain thrilled we made the decision to switch providers. She is very kind and easy to talk with and her staff is wonderful. For me, she correctly diagnosed two medical issues that were misdiagnosed by several previous PCPs. Very happy to have her for my doc!!!
Posted: 8/23/2010 • Link to this review
I took my wife with soar throat and the doctor performed quick test and told us it was soar throat. Then she went ahead and looked into the laptop to prescribe Mortrin. She told us to go to emergency if the symptoms worsen that day but then kept on insisting on blood test. She said the results for blodd test will be available in 5 days and was prescribing us medicines for 4 days. When I reported the issues to their staff they sent us the bill and told us we should have raised the issue earlier. I would not suggest it to anyone. Unfortunately I could not find any reviews earlier so I am writing one to help others.
Posted: 4/08/2010 • Link to this review