We waited 1 1/2 hours before the dentist saw us. They had recently taken x-rays and the dentist wanted to take them again. He said he would not clean my daughters teeth unless I let him take another set of x-rays. I did not want him to take x-rays so he refused to clean her teeth. This dentist is unethical & incompetent.
Posted: 10/25/2008 • Link to this review
I took my daughter to this dental office in Poway. Although we were 15 minutes early as requested to fill out paperwork, we waited 2 1/2 hours before the dentist saw us. We had just moved here and I had my daughters x-rays that were less than a month old from her previous dentist. The dentist indicated that either the x-rays were old or not even her teeth and that he could not use them. He thus required her to get another set. These x-rays appeared to me to be identical to the ones we had. This has since been confirmed by another dentist. They are in fact identical x-rays. I wanted to talk to the dentist and have him show me what he thought was different about the two x-rays but we waited another 1/2 hour and saw no one. I finally decided that the dentist was either unethical or incompetent and in either case did not want him to work on my daughter's teeth. Since that time I have been continually harassed about an unpaid bill at the office - apparently they want to charge me a fee for providing a yearly service package to my daughter. I have told them I don't want their yearly service - I have phoned several times to lodge a compliant and try and clear this matter up and just get transferred around. I guess that shouldn't surprise me much about this operation.
Posted: 11/01/2007 • Last edited: 10/25/2008 • Link to this review