After discovering mold on my wedding dress, that I have yet to wear, I took it here based on their compassion and willingness to help get the dress cleaned right away. After showing them the area and being assured that this was no issue I left the dress. I came back in about 1 &1/2 weeks later and they said it hadn't been done yet and to come back the next day. I go, pick up the dress and when I get it home I find that the mold has stained me dress due to it having sat for almost two weeks after my finding it. My mother in law to be took it back to get a refund as the stain was their fault and they refused, getting very upset, and taking the dress only to fade the stain not get rid of it. Once their work was challenged they became extremely difficult. I won't be recommending them to anyone.
Posted: 3/24/2012 • Link to this review