This company was recommended by my insurance company and seemed like a place I could trust at first. Now it's a month later and over a hundred dollars over the original quote, I am very upset. We used to live in the area and we were driving through when our trailer broke down with canoes on it. It was towed to his company and we had to head home. After over two weeks of avoidance I finally got a hold of him. He had been on vacation and never told me. The trailer hadn't even been fixed yet. When I called to arrange payment and pick up I was told the price had doubled. When I questioned this I was pretty much told that since I lived in IL I could afford it. While it shouldn't make a difference, my wife and I work with children in the non-profit sector. We cannot in fact afford this. He also tried to tell us we should pay for a month of storage since its been there for a month, when I pointed out that I have been trying to contact him for 3 weeks I was told that wasn't the point. I am very disappointed that instead of writing an uplifting review of a local business I have had my trust violated just because I didn't live next door.
Posted: 10/02/2009 • Link to this review