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We hired Whitfield Tree Service to remove 5 trees from our property based on the recommendation of a neighbor. They were successful in removing the trees but unfortunately that is where the quality of service ended. Their equipment was in poor condition and leaked hydraulic oils all over my driveway. I was very very disapointed to see that they left approximately 35-40, 2-3" diameter spots on my driveway from their equipment. I requested that the owner address the oil stains and he informed me he wanted an additional $75 dollar upcharge for his subcontracted stump company due to a request for extra depth on the stump grind. I advised the owner I would consider the upcharge if the driveway stains were removed. Also, I had to request that the stump company clean up the chips and flags. This is not something that should be a customer's concern. The owner attempted very poorly to put down cat litter which did nothing and used a degreaser which also had no impact on the stains. When questioned again about the stump charge I advised I would not consider that until the driveway was cleaned to my satisfaction. The owner at this point would not honor the driveway cleaning.
Posted: 11/19/2013 • Link to this review
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Posted: 2/20/2012 • Last edited: 2/21/2012 • Link to this review