Just had a HORRID experience with the Vet here. I was led to believe medication would be available and was given several refills but as medicine was just about out and I went for a refill, all of a sudden they LIED on their records saying that I was told I couldn't be customer of theirs anymore! I wish this was the truth because then I would have had some warning that I needed to find a new vet, instead I am left with a dog with serious health problems on the verge of being without NEEDED medication! To top it all off they demanded I do some blood work to make sure the medicine was in the right amount in her blood (which was fine) but it cost me an arm and a leg to do the test and then they didn't carryout the point, which was to provide medication for my dog! They lied, were very shrewd with me, and left my dog in serious medical trouble! AVOID THIS PLACE, THERE ARE PLENTY OF GOOD HONEST VETS IN WICHITA; GO TO ONE OF THEM INSTEAD!!!
Posted: 8/11/2011 • Link to this review
The staff at Wichita Dog and Cat Hospital knows nothing about customer service. They did not properly care for may pet even with explicit instructions. They are only concerned about the $$$$ associated with your pet. Any healthcare facilitiy that does not provide an after hours emergency line for their clients is only in it to get money for the easy stuff. The tough stuff goes to the Emergency Vet because Wichita Dog and Cat can't be bothered. If you only want the easy stuff retire and get out of the field. The staff ranges from young and dumb to the old and confused. If your pet is important to you do not take it here.
Posted: 5/18/2010 • Link to this review