Where do I begin! First impression to me is everything. When the gentleman answered the phone, he said, "yes how may I help you" and rudely as if I was had interrupted his day. So, I questioned him to ask if I had reached William Penn ticket agency and he sarcastically, repeated what I had said. So to make a long story short, I purchased tickets on their site and called to question the amount on the stub versus what I actually paid for them and he stated that I must have done something wrong. No, I don't think so! I will be reporting them to the BBB and will not recommend this agency to anyone. You live and you learn!!!!
Posted: 2/09/2012 • Last edited: 11/19/2012 • Link to this review