|Kudzu Category Sponsors|
We have been using Windward Pediatric Dentistry for 10 years. Great place to take children. They have no fear of the dentist and they have always done a great job explaining what is going on with their teeth.
Date June 2017
Posted: 6/27/2017 • Link to this review
My children have been patients here for 10 years and they have always recieved excellent care! Never a complaint. I would recommend this practice with no reservations.
Annual check ups, cleanings and extractions.
Area Alpharetta, GA
Date June 2017
Posted: 6/20/2017 • Link to this review
I am shocked to read the review about the anxious child. I have a child who was also anxious about having an appliance put in her mouth. I was welcomed back in the room where she enjoyed watching a movie to get her mind off it. The staff told her everything they were going to do before they did anything. We are still in the initial stages of the appliance, but already my daughter is less anxious because of the gentle way they handled the first fitting visit. We were prepared from an earlier visit when he had me and my child in his office to explain the entire procedure. So far it's been fine. We will be back to finish the appliance fitting.
Posted: 11/28/2012 • Link to this review
If your child is anxious about the dentist, this is NOT the place for you. We successfully used this practice for a couple of years before the staff became 100% unprofessional when trying to work with my anxious child. In fact the day after the appointment, my child said 'my neck hurts from them holding me down'...not a place I'd recommend!
Posted: 10/09/2012 • Last edited: 2/12/2013 • Link to this review
My first interaction with Dr Bak was an emergency sunday afternoon call regarding my 8 yr old son. I appreciate that even though my son wasn't his patient, he called back in less than 5 minutes, gave us instructions and asked us to come in first thing in the morning. We talked insurance briefly at my request, he let me know he doesn't take our plan but would work with us. There is such a long story to why I called him, but sufice it to say he turned what was a huge traumatic experience for my son (a week earlier), into a success. He gained his trust right away (very hard to do after the previous experience), took his time, didn't talk down to the patients rather explained calmly and TRUTHFULLY. His staff is amazing as well. I appreciate their kindness. We are switching insurance coverage so we can come here permanently! - My son said "I like it here", and that is a huge step for him.
Posted: 10/05/2012 • Link to this review
Dr. Bak and his staff are amazing. He shows extreme professionalism and concern. He truly cares about his patients and their health. I like that he also has experience in pediatrics ortho. He will take as much time with you as you need! No feeling rushed! I'd highly recommend him to anyone.
Posted: 10/01/2012 • Link to this review
I don't remember saying as a child that I liked to go to the dentist but my 6 year son loves Dr. Bak. Everytime we drive by his office my son will yell out, "Hi Dr. Bak....I love you". We have had teeth pulled, cleanings, etc and it is always a great experience. This is a group of highly professional people in the pratice and we couldn't be happier. We highly recommend this practice to everyone in the area. From the minute you walk in the door till the minute you leave you feel like you are being taking care of and you cannot say that of most businesses today. The customer service is outstanding and friendly. We love Windward Pediatric Dentistry!!!!!!!!!!!
Posted: 7/10/2012 • Link to this review
I have 2 special needs kiddos and the Bak's are by far the most patient, conscientious and professional experts in their field. Their staff is exceptional and have always treated me and my kids with the utmost of respect and kindness. It is a state of the art facility that has taken every child's particular needs into consideration and built a practice using best techniques and most advanced technologies. They are way ahead of the curve and should be extremely proud of the high standards they have set for the industry as a whole. The person who wrote the bad review must have had a miserable day and took it out in their writing. For the past 8 years we have been going here. I have been extremely pleased and completed satisfied with the extensive work that has been completed on both my kids. I would highly recommend this practice to anyone looking for an amazing experience supported with honesty, integrity and superior client satisfaction.
Posted: 5/21/2012 • Last edited: 6/07/2013 • Link to this review
I highly recommend this practice. The doctors are very knowledgeable and develop the best pro-active plans for maintaining healthy teeth. I also like the fact that the majority of the staff is bi-lingual and they actually care about the patients as well as the quality of service that they provide. More importantly, my kids love them.
Posted: 5/08/2012 • Link to this review
I have moved many times and been to many dentistries. this one is overall the best one ive ever been too! usually i dont like going to the dentist but now i cant wait!-Jared Gang
Posted: 3/22/2012 • Last edited: 9/13/2012 • Link to this review
My daughter loves the clinic staff and Dr Bak. She can not wait to go see Dr Bak and his staff again. Our visits was pleasant and the staff was very helpfull and explained everything, and we were told all the cost for future visits. So definately an A+ clinic
Posted: 3/12/2012 • Last edited: 3/22/2012 • Link to this review
With a myriad of neighbor recommendations, we engaged Dr. Bak to complete orthodontic work for our son. Happily we can report that he just had the expander removed and is looking good -- ready for the next step when the time comes. Never a wait for his appointments; convenient parking.
Posted: 1/31/2011 • Last edited: 3/22/2012 • Link to this review
My experience was far different from the rest of the raters. They make you pay up front for the dental services and if there is a credit, they keep it towards your next visit. Also, they may be cordial during the visit but will see other people (walk-ins or unscheduled children) during your child 's scheduled time keep you & your child waiting. The office is somewhat open so the privacy of an office conversation isn't so private. I've since brought my children to my dentist who is redoing some of the sealants/fillings done by this dentist which are inadequate.
Posted: 8/19/2010 • Last edited: 3/22/2012 • Link to this review
At 4 years old, my son has already had some traumatic dentist appointments. We needed a fresh start and a way for him to trust again. Dr. Bac was very patient and took his time with my son. Given our history, he also let us sit with my son for his first cleaning and x-rays. We then went to speak with the dentist while the hygentist finished up with my sons cleaning. Dr. Bac took a picture with my son after the appointment and both were smiling!! That is a huge success for us all. No cavities either. Also, the receptionist and hygenist were very kind also.
Posted: 7/13/2010 • Last edited: 3/22/2012 • Link to this review