I, too, was recommended this dentist by a friend who loved him because he was kind and compassionate. This was not my experience. His office staff lied and told me he gave Nitrous Oxide (he told me later he just hadn't instructed them that he didn't; I found this odd since they all claim to have worked with him for years. He further stated in LOUD tones that nitrous was for children and "how did I know it hurt when he had never done anything to me?" His office had told me in a previous conversation regarding pain and fear management that they would talk with him and "get right back with me". They never did. I ended up taking off work to "talk" with him, in spite of the fact that we had already spoken on three occasions....once in the previous visit and twice more when he called me at my home. He wanted me to do what amounts to a year's worth of treatment which is not covered by insurance and when I told him I needed to stay within my insurance guidelines he became unpleasant and said "Insurance companies never want to pay for anything - they'll throw you out!" Altogether I spent two visits and almost a month and got absolutely nothing accomplished. Have to start again. Make sure you get names and firm commitments as to what they will and will not do before you leave your workday to go to their practice.
Posted: 5/25/2010 • Link to this review
Dr. Wolff has skills that all dentists should strive for. He is an excellent dentist/family man who has an incredible knack for introducing local anesthesia without any pain what-so-ever! It's amazing! For those who fear dental work due to the needles and drilling you can rest at ease and NEVER FEAR DENTAL WORK AGAIN. He exudes the highest level of professionalism in a very friendly manner. In fact, he's so friendly you're going to want to invite him to the next BBQ. The fact that we like the same sports teams helps, but even if he were a raider fan I still couldn't help but like the guy. Randy Wolff is front of the class, head of the class, teaching the class. Any way you slice it the guy is ALL CLASS.
Posted: 10/30/2006 • Last edited: 1/02/2008 • Link to this review
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