Woodridge Clinic is equipped to handle all your medical needs. For your convenience, woodridge clinic has an on-premises physical therapist,, foot specialist, dentist, Endocronology, audiology and M.R.I., C.T. And dexascan imaging services, quest diagnostic lab.
It would be in your interest not to give this doctor's office a try out of convenience of services. Doctor waiting times are up to an hour long. Nurses do not return phone call in a timely manner or at appropriate times (9pm),do not answer questions, and are extremely rude. The administrator is beyond unprofessional. This past week my family of 6 has decided enough is enough. I need the blood test results to relay to other physicians. To be more specific the primary focus was obtain a BUN and Creatinine result as the physician asked me to consult the urologist as to why she did not want to perform a procedure. This should be the nurses job. I tried returning the phone call several times on a Saturday to only be told yes she will call you back, and placed on hold for ten minutes each time until the line was disconnected. Almost 4 hours of trying to speak to a nurse to obtain results and then the lines were shut off. I sent an email to the physician and called the administrator. Monday evening I begin calling again. Same process. Recieved call finally back at 9 and asked for the results. I was told they are okay. I said " No, I need to know these for appointments." I was told repeadetly the results were released and I can see them. No matter how many times I said they are not there, why can you not tell me, the nurse would not tell me the specific values. I was told come in the am and they will print it for me- that's an extra trip I could not make. Ms. Patel (administrator) f
Area Woodridge, IL
Date August 2016
Posted: 8/22/2016 • Link to this review