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We took our cats to Woods for years, but since Dr. Woods retired the practice has gone downhill. We took our then 15 year cat over the course of a year for bladder issues, and was told each time it was a bladder infection and was given medicine, only to be back awhile later with the same issues. The cat had stopped eating solid foods, and we were told his teeth looked fine. We finally took him to another vet, only to find out he had kidney disease, and had it for awhile. He had several rotten teeth that were keeping him from eating, along with a thyroid issue. Thanks to the new vet, his teeth were extracted and he eats better, and is on the proper medication to help with the kidneys and thyroid. None of these were ever even checked at Woods, and the poor cat suffered for over a year. I just regret not taking him elsewhere sooner and trusting them, which is my fault.
Posted: 4/17/2015 • Link to this review
Dr. Woods was fine & his staff was great, but the new vet, Dr. Legato, is a joke. Over a 2 hour wait, & when he finally saw us he wasted 20 minutes baby-talking the dog and trying to impress me with really weird jokes-made me very uncomfortable. Jabbed some pointy thing up my pup's butt AFTER I had already given him a little baggie of poo (reason we were there) AND HE LOST THE BAGGIE WITHIN 2 MINUTES--ASKED ME IF I KNEW WHERE HE PUT IT! I didn't, so he grabbed a pointy stick and just rammed it up my poor puppy's butt. My dog screamed in pain(and this explained the periodic shrieks from other animals I'd heard while waiting, and waiting, and waiting...). never did get the test results, although I called 4 times for them. Office staff UTTERLY incompetent--don't know how to run their own computer, had to wait another 20 minutes to pay. DO. NOT. SUBJECT. YOUR. PET. TO. THESE. GUYS. They need to go OUT of business, and the sooner, the better.
Posted: 9/27/2012 • Link to this review
I have been a customer of Woods Animal Cinic for many years. I loved Dr. Woods and Tammy and Randy's family especially; they cared for me and countless numbers of my pets and feral cats that my husband and I have looked after for a long time. I have been back three times since Dr. Woods retired and I have to say that the doctors who took over are outstanding; very thorough and very caring. I love the fact that I can make an appointment now and don't have to dedicate an afternoon sitting and waiting my turn on a first come first serve basis. I enjoyed it while it was that way, but it is much more convenient for me to make an appointment and have my appointment time honored. It is understandable when prices have to go up...the facility has needed a face lift for sometime and that does cost money. Many of you wouldn't have taken your pet to them in the 70's atmosphere which was previously the case. The new doctors are younger with families and it is now a totally different situation than when Dr. Woods was running the practice with little expectations of income, because he was basically semi-retired. Give these awesome doctors a chance...I think you will like them. The prices are still well below any of the area clinics and even lower than a not for profit clinic in Chamblee. I have referred countless people to this clinic over the years, before and after Dr. Woods and no one has left dissatisfied with the care and treatment they received.
Posted: 6/11/2012 • Link to this review
I only wish I could give negative stars. Woods Animal Hospital has changed owners, and since has gone so far downhill. I won't be surprised or disappointed to hear that it has been closed down. After 15 years with Woods, my experience with the SECOND new set of vets and staff (in under a year) at Woods was awful. It included extremely poor treatment on the phone (more than 5 minutes on hold) and in the lobby, an hour and a half wait in the waiting room with a cat who was in serious distress and ended up dying in the emergency vet the next morning, an X-ray machine that can't capture a proper X-ray (even after putting our cat through 4 X-rays), a vet who didn't know anything about F.I.P. or even know what the P stood for, a vet who told us the owner doesn't know how to run a business, and an $170 bill with NO ANSWERS about what was wrong with our cat. It turned out that our cat had fluid in his lungs and we had to put him to sleep after hours and hours of him being in pain. Did I forget to mention that the vet gave our cat Metacam with a steroid? According to the other vets we have spoken with, that is a big no-no and could cause major long term damage. I just hope he doesn't do that to another cat or any other animal. What a terrible experience. Obviously we will never be going back.
Posted: 1/29/2012 • Last edited: 9/27/2012 • Link to this review
Thank god the idiots left Woods, but I had a similar incident with my dog and her leg. They xrayed the WRONG leg and then tried to tell me it's my fault. I now have a competent vet and surgeon that fixed my dog. I wouldn't have let any of those doctors do the surgery since you have to have an ORTHOPEDIC background to successfully do that surgery. Whoever you are that let those doc in the boxes touch your dog, shame on you.....
Posted: 10/19/2011 • Link to this review
I'm new to Norcross and Dr. Legato is definitely our new veterinarian. We have 6 dogs (2 previously treated by Dr. Woods), and affordability is a concern when trying to find quality care for all the dogs. I read a couple of the recent reviews (and granted, Dr. Woods sounds like a hard act to follow), but I couldn't be more pleased with the care and treatment of our dogs from Dr. Legato and his staff. Don't expect a fancy-shmancy place, but you can expect professional and personable quality care for your pets. I think Dr. Woods' practice is in the right hands. And I'm grateful to have found Dr. Legato for routine checkups and trust him in the event of more serious medical needs. BTW, my dogs took to him right away, and that means so much. He takes the time to pet them and put them at ease so that they're not so nervous. I really can tell he's in this, not just as a business, but because he loves animals and wants to make sure everyone can afford quality medical care for their pets. P.S. The cost for routine checkup, yearly shots, heartworm tests, 3 months of heartworm preventive for *4* small dogs (and an antibiotic for one of the dogs) was barely over $250 today... I'd say that was more than affordable!
Posted: 10/11/2011 • Link to this review
My wife and I have been going to Woods Animal Hospital for 25 years and always had the best service and prices from Dr. Woods and his excellent long time assistant Randy. Recently we visited Woods Animal Hospital for surgery on our dog's leg due to ACL tear and found out that Dr. Woods retired. We were informed that 2 doctors recently took over the practice and one of the doctors will perform the surgery. The new doctor performed the surgery on Thursday and we were told to come back on Monday for observation. We came back on Monday and found out the doctor that performed the surgery quit. Nice! The other doctor looked over the dog and said she is doing fine and to come back in 2 weeks. We came back 2 weeks later and the other doctor quit. WHAT? Now there is a third doctor who is running the clinic and we are not impressed with his comments regarding an issue of the injured leg. (The repaired leg is turning out.) We decided to move on to find another vet clinic that can keep a doctor on-site for more than a week. It's a shame that such a good animal hospital has become such a mess now that Dr. Woods retired. We also notice the prices increased once Dr. Woods retired.
Posted: 8/23/2011 • Last edited: 9/29/2011 • Link to this review
The gentleman that posted the review about Dr Woods retiring left out several important points....like, the patient they brought in was seriously ill and had been for some time. Also, I am not an Atlanta vet. In addition, the office visit is $20 and for routine things, you are in and out. For seriously ill animals, we take the time to thoroughly investigate and treat the patient properly. We don't put a clock on good care. We don't put a price on it either. Most of the cost of the visit was beyond our control and this fella would be the very one to badmouth me had I not taken time and prescribed the best medication....Shame on you!!! Identify yourself at least. I'm proud of the job I do and the job we do at Woods. Our goal is to provide excellent medicine first. We do our best to keep costs down and we charge about half what others do. You just can't make some people happy. And what does my hair have to do with anything?
Posted: 7/12/2011 • Last edited: 9/29/2011 • Link to this review
SADLY, Dr. Woods has retired and the new owners are really messing the business up. Forget the quick service and low prices. TRIED TO CHARGE US $300 FOR AN OFFICE VISIT TODAY. The new vets are trying to sell expensive tests and drugs, instead of caring for the animals like Dr. Woods did for decades. We were second in line, they had 2 vets working, and it took them over 40 minutes to see us when they opened. Dr. Woods would have seen 4-6 customers in the same amount of time working alone. The new vet has really bad hair, sketchy people skills, and is argumentative. Won't go back. Neither will the 5 households that I called today. (friends and family that also used Dr. Woods) I was thinking of getting another stray for myself and another for my Mother. This will not be financially possible without Dr. Woods in business. These Atlanta vets try to get every bill over $300 on every visit.
Posted: 7/11/2011 • Last edited: 9/29/2011 • Link to this review
I've been going to Woods Animal Hospital for about 8 years; best place in town for reasonable vaccinations. Always a line, be sure to check hours of operation and be prepared to wait a bit; but the line always moves quickly. BEST staff - knowlegable, no-nonsense, cut to the chase and yet caring. Love this place. I wouldn't go here for major illnesses - it's old school and perhaps not the best place for hi-tech vet services - when my dog had a major illness we went elsewhere, but for shots and basic care this place can't be beat! Hope it never changes!
Posted: 8/16/2010 • Link to this review
Woods Animal Clinic is definitely the most reasonable clinic Atlanta Metro. The service is excellent and the prices on medicine is reasonable. You can tell these retired Vets "DO IT FOR COMMUNITY". My previous vet wanted $500 to clean my cats teeth with two extractions...Woods charged me $110...1/5 of standard vet charges. Woods Animal Clinic is very popular and it's first come first service (no appointments). We always get there 45 minutes early. It's worth the wait..meeting other friendly pet owners in line. FIVE STARS to them!!!
Posted: 8/02/2010 • Link to this review
We have been loyal customers of Dr. Woods Animal Hospital for about twenty years. I recommend them to anyone with a pet. The price is always right on, he never gives inaccurate or inappropriate diagnoses to up the cost. He is quick and to the point. They work on a first come first serve basis, so call and make sure they are open and get there early.
Posted: 5/11/2010 • Link to this review
Great prices and great staff. Getting the cat spayed there tomorrow. Glad they do not run unneeded tests on animals. If you were to run a bunch of tests on me, I bet you would find "something" wrong. When tests are needed that is fine, but glad they do not run unm-necessary tests.
Posted: 1/27/2010 • Last edited: 2/03/2010 • Link to this review
I have been taking my dogs to Dr. Woods & his office manager, Randy for the 15 years. Woods Animal Hospital runs on a first come first serve basis--so get there early. I trust them completely with my dogs. They love animals and their attitude is that the pet's well being always comes first.
Posted: 10/07/2009 • Link to this review