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I went in for a cleaning and was told that I needed to get a filling. After getting the filling, I lost count of the number of times that I had to go back to get this one filling attended too. Each time my tooth got worse and worse, I finally went to another dentist and had them examine the tooth. It turned out that the doctor broke my tooth. (I had X-rays prior to the filling and did not have the slightest crack or any discomfort) After sharing this news with the doctor there was nothing done. No compensation, no remorse and a very vague response! I am now having to pay out of out of my pocket to get this tooth fixed. Each time I visited the office the customer service got worse and worse.
Area Marietta, GA
Cost $250 - $499
Date July 2017
Posted: 7/27/2017 • Link to this review
I have been very pleased with Dr. Worrall and his work. I have also had sensitive teeth even when I was young and do not do well with certain conventional dental procedures. Dr. Worrall has been patient and given me choices. His office is nerve soothing and friendly. There have been a few hygienists over the years that I would prefer not to have clean my teeth because of my sensitivity issues, but whenever I have brought this up, the office has been very accommodating to schedule me with someone else. When I read the reviews, before choosing Dr. Worrall, I realized that anyone can have a bad experience, but these are usually rare exceptions rather than the rule. I have had some very bad experiences with a few dentists, but not here. I wrote this review because it is human nature to be far more determined to write a review based on a one-time bad experience than years of good ones...and I have have had years of good ones, so I wanted to given some balance to his reputation.
Posted: 2/12/2015 • Last edited: 2/13/2015 • Link to this review
I have been going to Dr. Worrall for about 5 years now. All of his staff are friendly and professional. You never get the sense when you are there that any of them dislike their job or disrespect Dr. Worrall. (I certainly have experienced this other places.) The office is clean and inviting. I have been to dentists in the past who love to do tons of cosmetic stuff so they are constantly pressuring you to do other unnecessary treatments or procedures. Dr. Worrall is there to take care of your teeth and make sure that any problems that need immediate or near future fixes get fixed. I always recommend him to friends and I know of at least 3 other families that go to his office for their family dental care.
Posted: 3/07/2013 • Link to this review
The persons who wrote about a "Horrible Experience" comment should truthfully look in the mirror at that own failings. I have found all my experiences and my wife's at Dr. Worrall's office nothing but professional, compassionate and satisfying, serviceable to the next level, high quality with great value. You would be missing out on all this if you do not consider him as your dentist. Ron and Maureen Bouchard. You see we are not afraid to let people know who we are.
Posted: 3/22/2012 • Link to this review
My family and I have been very happy with Dr. Worrall over the past few years. Once we tried to go with a cheaper dental plan at work and had to change dentists - but we came flying back after one appointment with another office. Trusting your dentist and his associates is worth a lot. It makes going to the dentist so much easier. We don't put off our appointments like we used to when we couldn't stand the thought of going to the dentist.
Posted: 3/30/2009 • Link to this review
Dr. Worrall has been our family dentist for 3 years. He has always been professional in his treatment as well as down to earth in his manner. We have highly recommended him to our friends and they have been very pleased with his practise. His office staff has always treated every member of our family with respect and kindness.
Posted: 10/31/2008 • Link to this review
It was with great interest that I read the reviews for this dentist. Aside from the fact that people feel obliged to damage another's integrity, I am horrified that it is done with such casualness. I know this dentist and I will state without hesitation that he is not only competent in his dentistry, but goes to great length to make the most seasoned patient feel at ease during visits. I have personally experienced his work, and his efforts to go the second mile. His motto aptly is "We want to make you smile". And so he does. After more than a decade in dentistry, he was obliged to go into business for himself and advertise locally his new high tech office. Former patients remarked how relieved they were to find him. He runs a highly successful practice and is esteemed among colleagues, vendors and banking personnel. You will miss out if you don't make him your dentist.
Posted: 7/13/2007 • Last edited: 1/02/2008 • Link to this review
We listed Dr. Worrall as our assigned dentist with our insurance company. I scheduled our first appointment in February for the first available time which was today- May 10th. My husband went in today for the scheduled appointment and they had forgotten to write it down. Instead of working to resolve the inconvenience they said they would not be able to see him until JULY!!!! They were very rude when he asked them to reschedule an appointment within the next week and the office manager threatened to call the police when my husband asked to speak to Dr. Worrall directly. It was unbelievably ridiculous.
Posted: 5/10/2006 • Last edited: 10/31/2008 • Link to this review
I have visited Dr. Worrall and I know that he is one of the most respected dentist in the Marietta area. He does excellent work. My father was a dentist, so I know good care when it is done. The comments in this so called consumer rating on Kudzu is nothing more than an invitation for cranks to get revenge on helpless public servants. Did complainers fail to get a discount? Do they owe money that is trying to be collected by Dr. Worrall? The dental board has no complaints here. I will continue to use him as my dentist. Thank you Dr. Worrall!
Posted: 3/02/2006 • Last edited: 1/02/2008 • Link to this review
Run as far as you can from this practice. You get cheap dental work and it is cheap...the fillings fall out after a day...front desk acting office manager is never there, and does not know what she is doing!!!!!!!!!!!!! DO NOT GO HERE.....VERY BAD EXPERIENCE FOR ME...HAVE TURNED THEM INTO THE GEORGIA BOARD OF DENTISTRY!!!!!!!
Posted: 2/02/2006 • Last edited: 10/31/2008 • Link to this review
My experience with this dentist was completely unprofessional. Although he is new to this location, the misrepresentation and imcompetency of his office should not have happened. I would not recommend him to anyone.
Posted: 9/16/2005 • Last edited: 10/31/2008 • Link to this review