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Very happy with Jermaine. He was very courteous, knowledgeable, and punctual. He gave us a very thorough explanation of everything and did everything very efficiently. I love when the employees know their job , love their job and execute it so proffesionally. Thank you Jermaine and Xceptional Wildlife , Awesome job!
Posted: 5/11/2018 • Link to this review
Always helpful & one time. Knowledgeable & goes above & beyond. I really feel like Jermaine cares about taking care of my family, keeping bugs & pests at bay - and best of all- it works! Jermaine saved the day yet again today! Thank you!!
Posted: 8/10/2017 • Link to this review
Today was a great day to get rid of bats and birds from my attic. Johhnny, from Xceptional Wildlife Remover came to save the day! I loved his wisdom & knowledge of the business, his fun spirit and GREAT customer service! Thank you Johnny for keeping my house safe from the wild! Xceptional Wildlife Removal company is Dependable & Reliable!
Area Stockbridge, GA
Cost Less than $250
Date August 2017
Posted: 8/01/2017 • Link to this review
I had been using Xceptional for about a year or so for squirrels in the attic without having done the exclusion yet. This approach worked relatively well and the company was quick to respond when a squirrel was caught in one of the attic traps. This year, my technician, Jermaine, made me comfortable enough to go ahead and do the exclusion. He was thorough and also talked me through the period just after the exclusion installation (e.g. that I might have some critters trapped in the week following.) At this point, I am happy to report that we are critter free and Jermaine has done a great job of keeping in touch, checking in, and making sure we stay that way. Thank you, Jermaine and Xceptional!!
Bait stations and attic traps initially, then an exclusion installed this year.
Area Decatur, GA
Cost $1,000 - $2,999
Date January 2017
Posted: 3/27/2017 • Link to this review
We just started having an issue with mice in our attic. Teddy came out assessed the problem, came up with a plan with a through explanation and solution and then executed in a very timely manner. He has been in constant contact with us, checking the traps, checking to see that the seal around the house now is tight and being available to us with any questions and concerns. We are in the process of also switching over our pest control service to Xceptional because of the fine work and attention we've received from them. It is so refreshing in this day especially to have a company that so obviously prides themselves in caring 100% for the needs of their customers. Thank you, Teddy, and Xceptional! You now have a customer for life!!!
Posted: 3/06/2017 • Link to this review
I was having a serious problem with squirrels in my attic. Having insomnia, and once falling asleep, the squirrels were making all kind of noises - day and night - running, scratching, etc., keeping me awake from the sleep I'm now trying to get; literally driving me crazy until finally I had to do something. Went online and found 'Xceptional Wildlife Removal Company'. The Specialist (Sean) who came out to my home, explained the whole procedure to me. How and what he was going to do and what the end results were going to be, with the cost. I gave the 'Go Ahead'. Sean was very nice, kind and personable. He went into details to explain everything to me, so I knew what to expect. If I had any questions or became concerned about anything, he assured me that I could call him at any time to have them resolved. I know on a 'personal' level, how important it is to do your job and take the effort and time to be 'Xceptional' at it. It's just as important to be 'Recognized' having done an exceptional job with having obtained the needed results, which was accomplished with my particular problem. I can now try to get some sleep whenever possible without the disturbing noise above my head or having to explain to my guest visiting, what the noise is running across the ceiling. I highly commend Sean for a 'job well done' and he has my highest recommendations for any recognition to come his way. I again want to thank him for being a very professional specialist and asset to your company.
Sean took an inspection and pictures of my home and was able to locate the different holes where the squirrels were entering and sealed up each entrance with metal material and also screened off the outside vent areas. Inserted a cage to catch the squirrels going in or out; the attic itself, he found lots of feces and chewed on electrical wiring. He sanitized and used human safe chemicals to neutralize future invasions and re-wrapped the chewed wiring. Have 'before' and 'after' pictures.
Area Stockbridge, GA
Cost $500 - $999
Date November 2016
Posted: 11/15/2016 • Link to this review
Geoff and his team are excellent at what they do. We have some persistent "critters" where we are and the Xceptional team kept coming back until the job was done. I highly recommend them to anyone in need of animal removal.
Area Marietta, GA
Cost $500 - $999
Date May 2015
Posted: 9/19/2016 • Link to this review
So very happy with the service I received from this company. Sean was my guardian angel that came to my rescue. He was on time, professional and very knowledgeable about his job. Sean kept me informed and made me feel comfortable during the removal process. I highly recommend using this company for your wildlife removal needs.
Posted: 8/23/2016 • Link to this review
We hired Xceptional to remove snakes from our attic, which they determined were there to feed on roof rats that had visited our attic at some point. We have not had any issues to date and they did a fantastic job securing our home and continue to maintain treatment for us. We have since hired this company for our pest control service as well, including the mosquito treatments. That treatment alone is worth every penny as we have been able to enjoy evenings outside with absolutely nothing biting us - highly recommend. Jermaine has continued to provide us with great service - very well trained, a lot of knowledge and super nice! Thank you!
Area Cumming, GA
Posted: 8/08/2016 • Link to this review
This company really is exceptional and I should have written this review long ago. About a year ago we ended up with a menagerie in our attic. My husband figured it was a squirrels but if so they were the heaviest I'd ever heard. So, after reading a number of reviews we call Xceptional to come out. After examining the evidence in the attic and yard, we found out that it was indeed squirrels...and a few other animals. They located the entrances the animals were using and set the traps capturing a raccoon and a possum the first night. After all the animals were captured and released far away in the wild, entrances were repaired and sealed off. Also, our attic was like an open door policy given that there was a gap along the entire roof line. This was sealed with a metal flange that is virtually animal proof. We have had no problems since. I like the fact that they do use humane practices, no poison so you don't end up with dead animals trapped in your home, and with their clean up of the affected area of your home you are left with a safe (and quiet) living space. Also, I cannot say enough about their customer service. Much emphasis is placed on communication with their customers and phone calls are returned promptly. Everyone we met from the company was friendly, pleasant to work with, and very knowledgeable about their business. If they set an appointment time , that's when they show up. No missed appointments or late shows. I recommend them unconditionally.
Remove "visitors" from attic Repair access points Clean or replace, as necessary, affected insulation, etc. Seal all possible problem areas that could provide future entry
Area Kennesaw, GA
Date July 2015
Posted: 5/21/2016 • Link to this review
I live in a wooded subdivision and a family of foxes set up housekeeping in by backyard, way too close to my house. After doing some research and consulting with my neighbors, I hired Xceptional Wildlife Removal to trap and remove them. Geoff set several traps around the den and installed a camera to record the activity. Mom was caught in the first 24 hours and dad "evacuated" 7 kits and moved to a new den in a neighbors yard. Geoff set traps there in addition to mine and in 12 days (!) he trapped and removed all 9 of them. He came quickly when needed and kept me informed of the activity at both locations. I couldn't be happier with the process and the results! I highly recommend their services.
Area Marietta, GA
Cost $500 - $999
Date April 2016
Posted: 5/03/2016 • Link to this review
I have hired you all to remove squirrels from my attic. The experience has been interesting, to say the least. Mr. Sean Bleckley was sent to do my estimate. He was so personable, knowledgeable, confident. Needless to say, I was sold. Sean explained the process with a positive energy the whole time. Since the install, one squirrel has wandered into the trap. I texted Sean and he responded immediately, stating that he would be at my home shortly. Through idle conversation, Sean stated that he had only been with the company for one month. I was so impressed, I knew I had to let you all know, what an asset he is to Xceptional Wildlife. Mr. Bleckley is a stand up young man, who loves what he is doing, and takes his job very seriously..
Area Decatur, GA
Cost $1,000 - $2,999
Date March 2016
Posted: 4/06/2016 • Link to this review
THE BEST SERVICE EVER!!! We began having a mouse issue October 2014 and were able to capture one using Northwest Exterminating that only worked off of the "sticky pad & peanut butter method." They did not help with finding the source of the issue and only came out possibly once a month unless I had to call and practically beg for someone to come out after sight of a mouse. After yet again witnessing another mouse I called Xceptional Wildlife Removal at 7:00 am Thursday morning, Geoff was out at 9:30 AM that same morning and within 24 hours was able to catch 4 mice AND find the source of entry! He was very knowledgeable and made me feel so comfortable about the situation. Since then he has been out to check on our house and keeping us posted with photos and detailed updates, and will be out several times during the week to check on things. I cannot explain how much of a lifesaver he has been and HIGHLY recommend his services!
Posted: 2/29/2016 • Link to this review
I came home to something on my floor that was subsequently determined to be snake skin. Xceptional responded immediately, diagnosed the problem and provided monthly service until it was no longer needed. I was extremely pleased with this service, their expertise and the quality of their service.
Posted: 1/30/2016 • Link to this review
What a great company! I wouldn't go with anyone else. I had a major squirrel and bat problem and needed an exclusion system that worked. Geoff was extremely knowledgeable, courteous and responsive. LOVE this company.
Posted: 1/12/2016 • Link to this review
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