I went in to have my nails removed at XO. I had two people working on me. The gentleman working on my right hand decided to use a sharp pointed nail file and ripped not only the acrylic nail off but my natural nail as well, I left bleeding. They did not try to apologize. It was only after I got up and told them I was leaving did they offer to soak them off. Just imagine, all of us who know that these places are not all that sanitary and still chose to go because it's fast, I now wonder how many instruments have been used on me that have not been sanitized after making another bleed. They had no prodcedure for blood spill. I only wish I could get State Board to listen.
Posted: 6/13/2008 • Link to this review