Don't use this company! The owner has a history of treating customers and especially women rudely. My daughter received a quote from this company via text and scheduled a move. The day of the move the company did not show up. My daughter called the owner and he said he did not have her scheduled and didn't move people for the price quoted (it was the price advertised on his web page). Even though he knew her name he constantly referred to her as "Lady". Not only that but he swore at her and hung up on her. When I called him he was very nice because I was a male. He did not have an excuse for me and offered to try and make it out in the afternoon. I said he treated my daughter very differently then me at which point he reverted back to his normal behavior and was rude and hung up on me. "Your Best Move" has a track record of treating their clients rudely....citysearch says he has a 52% satisfaction rating. Which means if you hire them you have 48% chance of his company treating you rudely and performing poorly. Do you need this on a stressful move day? do you want to take this chance?
Posted: 11/03/2012 • Link to this review
I want to thank Your Best Move for making what could be a very stressful experience a very smooth process. Im a single mom so dealing with all of the stress of the move and kids was alot for me but when the men came out to move me they assured me they would handle it and not to worry. They did just that!! They got my move done and worked hard the whole time.Thanks for making that step for us alot smoother.
Posted: 9/27/2012 • Link to this review
I called Your Best Move out to move my 4 bedroom house. Everything on the move was going well, they were almost loaded when I got a call from the bank saying that my closing didn't go through, or rather they didn't now that the closing was today. Thats a whole different review, that ill be writing for Bank of America later. At this point all of my stuff was on the truck, and I had the new buyers of my house waiting to get in. This is where Your Best Move really came through for me. They held my stuff on the truck for 3 nights for me until my closing went through. I can't begin to describe the time, money and hassle that they saved me by doing this. I will highly recommend this company to all my friends and family. A BIG Than You to YOUR BEST MOVE
Posted: 7/05/2012 • Link to this review
I called these guys, after checking out a few companies, because they had really good rates, compared to other companies. I didnt have a very large move, just a one bedroom apartment, but I do have a few really large pieces of furniture coming down off of the third floor. The guys showed up on time, and worked steady with a good attitude. Most importantly they didn't damage anything coming down the stars. I would use them again, and would recommend to friends.
Posted: 6/28/2012 • Link to this review
I WOULDNT GIVE THIS COMPANY HALF A STAR THIS IS NOT YOUR BEST MOVE THIS WILL BE YOUR WORST MOVE IF YOU GO WITH THIS COMPANY. All most all of my furniture was damaged. My matresses came back dirty like they fell outta the truck on the way. Plasma TV has a big stratch right on the middle of the glass. Bed frame has big chip in it! This is rediculious!!! I HAVE BEEN TRYING TO GET THEM FOR FOUR MONTHS AND THEY HAVE NO OFFICE FAKE ADDRESS ON INVOICE! BEWARE!!!
Posted: 1/31/2012 • Link to this review
We were relocating our offices in Tampa and needed a mover . Our move was some what complicated, copy machines , computers , cubicles that had to be disassembled and reassembled , along with elevators at both locations. What was most important , we needed this move to happen in one day. After several estimates ,we hired Your Best Move . The service this company provided exceeded our expect ions . They were outstanding in every aspect . We highly recommend this company to anyone needing a mover . This company knows what service is all about. thank you Your Best Move for a job well done.
Posted: 9/01/2011 • Link to this review
Just a short note to praise the crew you sent yesterday to move my contents. Frankie and his crew were the kindest, hardworking people had met in a very long time. They were truly a professional, caring group and worked beautifully together. They took special care of what most people would consider "junk" and not a sneer in the group when I had asked them to do something/anything. You are very fortunate to have such competent workers!!! Thank you for all your help!!
Posted: 8/16/2011 • Link to this review
Excellent Job Your company did an excellent job of moving my family locally in Tampa. The estimate was spot on, the crew was friendly, and not a thing was damaged. The price was also very fair. I would not hesitate to recommend your company to all of my friends and family. Thank you for making a challenging day a lot easier for me and my family.
Posted: 8/10/2011 • Link to this review
These guys went above and beyond for me on this move. I called these guys on very short notice, and they showed up quickly and helped me out of a tough situation. We worked late into the night and they kept a positive attitude the whole time. They also didn't charge me anything additional for the late night. I will deffinately recomend these guys to every one. These guys went above and beyond for me on this move. I called these guys on very short notice, and they showed up quickly and helped me out of a tough situation. We worked late into the night and they kept a positive attitude the whole time. They also didn't charge me anything additional for the late night. I will deffinately recomend these guys to every one.
Posted: 1/26/2011 • Last edited: 8/10/2011 • Link to this review
DO NOT USE THIS COMPANY!! They were late, disrespectful, dropped the headboard to our platform frame on our bamboo floor... I can go on and on about how horrible the service was. The icing on the cake was when they stopped for beer and cigarrettes on our time!! Opened the beer and drank it while they were unloading our items. When we complained, they called us liars and gave us the run-around. Again I stress, DO NOT USE THIS COMPANY!! David is a joke!
Posted: 1/25/2010 • Last edited: 8/10/2011 • Link to this review
David, the owner, will promise you the best service for a special price of $70/hr, instead of their regular $98/hr price, which from talking to everyone who's called recently has said the same thing. So what happens in 1 move? The movers are disrespectful, they hit my car when they left tearing through the whole side of it, they damaged the furniture, and all they can do is pay me back 10% of the cost of the move. $300-$30=$270 + Car($1,000) + Furniture ($1,700) = Roughly $3,000. Trying to get a hold of them to give you the discount is tricky b/c they have like 3 diff. addresses & phone #s. What do you think? Is this a legit business or a scam? The sad part is that the police can only give them a fine which won't pay for any damages and it will cost me even more to take them to court. Enough said.
Posted: 11/18/2009 • Last edited: 8/10/2011 • Link to this review
David at "Your Best Move" called me about 3 weeks before my move. He explained that he had been in the business for 30 years and that they were going to take great care of my stuff. The movers arrived Saturday morning and one of them was about 5'4" and weighed about 120 lbs (not much bigger than me), both of them were very unprofessional, and I felt uneasy even having them in my home. The movers started with my heaviest dresser. They did not lay down any runner mats down to protect my flooring, nor did they wrap my dresser to protect it while moving it from my home to the truck. In the process of moving the dresser they scratched my wood flooring with the dolly and then dropped the dresser down 12 stairs, leaving red paint marks all down the carpeted stairs. After begging the company to repair the damage that weekend, (my landlord was coming the next day to inspect the home so that I could get my deposit back), they decided that we were too much trouble, called the drivers who unloaded the truck, and left me at 10:30am with no one to move my items. I still have not heard from them 4 days after the damage was done, and they were supposed to repair the damages. Would not recommend them to anyone, don't fall for the sales pitch!!!!!!!
Posted: 10/07/2009 • Last edited: 8/10/2011 • Link to this review