I headed to this place being strongly encouraged by the 5 star reviews, but come on. You gotta be kidding me. I am still passionately dedicated to one and only Charm Beauty Salon in Brooklyn.
Posted: 11/12/2010 • Link to this review
I cannot even given one star for the appalling color that I received. The color was a RUST RED in spots!! It was put on my hair incorrectly. I was a customer for two years and never received the same color twice. Additionally, I was one of the UNFORTUNATE few to try both the Keratin and Brazillian relaxer. Although I asked for a Keratin treatment, I was given a Brazillian relaxer. The stylist assumed I was stupid. When I followed their policy of complaining about the job I first received, I was given the run around for two weeks. THEY DO NOT HONOR THEIR OWN POLICIES !! I was charged again for a mistake they made. I am not stranger to the hair relaxing products. To have a business treat their customers as ignorant people shows a LACK OF CLASS and decorum. Please do not choose this salon. They are overpriced, snobby, and refuse to follow their own policy.
Posted: 8/26/2010 • Link to this review