Exceptional Experience...and Value
As former Sr. VP at Neiman-Marcus (now retired), customer service and professionalism has always been an important part of my life. My recent purchase enhancing an engagement ring from Melanie Harlin Paul could not have been better. Her knowledge, warmth and customer orientation made me feel I had an advocate in the trade. One could not receive better guidance in making such an important decision....and the value was exceptional.
Excellent service, great options to choose from
Solomon Brothers provides excellent customer service. There is a large variety of jewelry styles and many additional options can be special ordered. There is a jewelry option for everyone. Jan, insurance claims specialist, is exceptional in terms of service, quick response, educating clients and helping them understand all available options. Her years of experience give clients the best possible service while her professionalism gives clients the best possible atrention. For jewelry needs Solomon Brothers is there for their customers.
Claire is the best in customer service!
I was looking long and hard for bezel set diamond earrings that had the right look, were of good quality, and not a ridiculous price. I placed an online order but had a couple of hiccups in how I placed it. Claire responded to my request for assistance and followed thru with updates until the earrings were shipped. The bonus was that the earrings were even better than I had hoped. They were the best quality, beautiful, and much less money than I found anywhere else. I am so impressed with the product. The main reason I will return though is because of Claire's excellent customer service. You can tell she really cares about her customers which is really refreshing these days! Thank you...