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I rarely meet someone I'm willing to refer to others, but Rand with EPS made me feel comfortable, and I can't imagine letting anyone else service my home and office. He's always on time, and we never have problems at either location, what more could I ask??
Posted: 8/30/2013 • Link to this review
Exceptional Pest Solutions is the best!!! Rand is thorough, dependable, honest, and a joy to do business with. He ensures he treats your home to control all terminate, pests, insects, bugs, etc. Rand has been treating my home which is on a lake for over 2 years, and I wouldn't think about going anywhere else for service.
Posted: 2/27/2011 • Link to this review
Rand from EPS has serviced two houses of mine and I've referred him to others as well. Rand always takes the time to explain any findings and provides numerous options. Best of all, he tries to be proactive in his recommendations. He has always arrived on time, cares for your home, and absolutely WILL rid your home of pests. I highly recommend EPS to anyone who is looking for quality customer service, expertise, and an all around great value for what you receive.
Posted: 1/25/2011 • Link to this review
I don't tend to trust companies with hundreds of reviews, especially when so many seem the same. So I decided to use Rand based on the reviews I read. (I like dealing with a small company where I get to call the owner by his first name and not refer to "the technician" or "the employee". The buck starts and stops with the owner). I'm happy to give Rand 5 stars for the reasons a company deserves them: prompt service, extremely knowledgeable, very friendly, thorough from start to finish, fairly priced, and good follow-up. I would definitely use him again. Rats gone - customer happy!
Posted: 9/29/2009 • Link to this review
Slightly pricey--but worth it. Company is good about setting yearly schedules, sends reminder notices and guarantees riddance of pests or they come back and treat areas again. Pet friendly. Same technician visited my home each quarter. Helped to solve a rat problem I had in my home.
Posted: 3/15/2009 • Link to this review
I called Exceptional Pest Solutions frantic about a rodent problem about a month ago. Rand came out promptly, inspected everything and explained what he proposed to do to eliminate the problem. He did the treatment and explained what results I should expect to notice, and everything happened exactly like he said--No more noise, no more droppings, and thankfully I didn't have to deal with any dead rats inside or outside. Now I will be referring EPS to all of my neighbors!
Posted: 12/08/2008 • Link to this review
We are so pleased with the service from Rand at EPS. We use their services for our rental properties. Rand evaluates each house and recommends the best plan of attack for every situation. I would highly recommend EPS to anyone needing pest control services of any kind!
Posted: 7/06/2008 • Last edited: 7/07/2008 • Link to this review
The service that was provided by this company surpassed my expectations. Rand made the experience hassle-free and answered all the questions I had unlike other companies that are there to make more money instead of trying to rid you of all your bug problems. I would definitely refer this company to my other family members and friends. Keep up the great work!
Posted: 2/28/2008 • Link to this review
I just called to find out about the termite protection service, I have to admit that the owner of this company was very knowledgeable and honest. He took the time to explain me exactly what the protection is and advise me that since I have a new house and some other company has already completed the first service, I will be better of just renewing with the other company. Even after knowing that I would not be his customer, he was very helpful for all other questions I had. I will go to him once my contract is over with the other company.
Posted: 2/28/2008 • Link to this review
EPS is the wave of the future. What Rand Eley has done at such a young age with starting a business is what makes the American dream and the American spirit still very much alive. He knows how to take care of the customer. He is a very smart young man who is not afraid to seek advice from "senior p/c technicians or managers when tackling pest problems. I have and still recommend him for all of a homeowner's pest/termite services.
Posted: 1/10/2008 • Link to this review
I have used Exceptional Pest Solutions for approx. 1 year. EPS is professional, prompt and goes above and beyond what I have experienced with other pest control companies. I would highly recommend this company to any and all looking for professional pest control. Mr. Eley is a pleasure to work with and I will definitely continue my relationship with EPS.
Posted: 1/09/2008 • Last edited: 1/10/2008 • Link to this review
I needed a termite clearance letter for a home I am purchasing and I needed it fast! I had been working with another company for the previous 2 weeks and could not even get them to make a phone call to set the appointment with the seller. I found and contacted Exceptional Pest Solutions and not only did they charge me less than their competitors but made it to the home the very next day. I really appreciated them getting the task accomplished quickly and efficiently. I much prefer working with a mom and pop type place and even better when their rates are so competitive!
Posted: 11/27/2007 • Last edited: 1/02/2008 • Link to this review
Rand is truly the best! He does a great job, is always professional and a pleasure to deal with. He is always happy to come back if you have any problems. I highly recommend him to anyone looking for an exceptional service!
Posted: 7/10/2007 • Last edited: 1/02/2008 • Link to this review
I have used other companies before, and this one is a great company. Responded to my call within half an hour. When Mr.Eley came out he was dressed nicely and was polite. He was very thorough and explained everthing to me. The companys prices are very reasonable. I liked this company so much that i signed a contract with them for a year. This company is truly like what its name is. Very satisfied!
Posted: 5/15/2007 • Last edited: 1/02/2008 • Link to this review
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