We have been in our home for 18 mo and, as with most builders, our carpets were not power stretched at installation. The bowing up of the loose carpet did't occur until after the warranty period (of course). We found Jim through his website and we're glad we did. He completely properly stretched the carpets in two bedrooms with a lot of furniture to work around as well as a very tricky hallway. What we thought was going to be a nightmare was dispatched by Jim in just a couple of hours at a very reasonable price. We highly recommend Jim for anyone facing a similar situation.
Posted: 12/14/2016 • Link to this review
I'm expecting my first child and i wanted to have my carpets cleaned before I set up the nursery. I called James he answer at 9:30 at night while he was on vacation. (Can you say dedication!?) He answered all of my questions and set me an appointment. He had a young man name Jonathan come to provide the service. Jonathan was early, extremely nice and explained the whole process before he began. He was in and out in about an hour and my carpets look great!! He even followed me to the bank and patiently waited for payment. I would highly recommend these guys over and over again!!!
Posted: 9/07/2015 • Link to this review
We recently moved into a rental and my 19 month old twins got into our chimney and got soot all over our white rental carpet. Jim came by the next morning and the soot is totally gone!
Posted: 6/12/2015 • Link to this review
Called Jim on a Wednesday and he was at our house Thursday morning at 8:00! Unbelievable! He absolutely knew what he was doing and being in the carpet industry for 30+ years, I appreciated his understanding of the construction, fiber and how to clean. I would recommend him in a New York (something else we shared!) minute!
Posted: 6/08/2015 • Link to this review
JCM has cleaned the carpet and upholstery in my home and business many times over the years. His pricing is honest (no games where you spend so much more $ than you were expecting to!), he is totally reliable, and the quality of the cleaning is always excellent. I highly recommend JCM Carpet Care!
Posted: 9/17/2012 • Link to this review
Over the past several months, I had the privilege to use JCM Carpet cleaning. His integrity, hard work, and pursuit of customer service made him one of the best Carpet cleaner in town!Jim is a genuinely nice person who treats everyone with respect. Great customer experience!
Posted: 9/14/2011 • Link to this review
Our carpet is very light and we have pets. It gets dirty fast, pet hair, odors, GA red clay! JCM cleaned and deodorized the carpet and it looked like new! I was so pleased, we have had him back again!!!
Posted: 9/08/2011 • Link to this review
I learned about Jim and JCM from a neighbor who raved about his carpet cleaning company. I have used him several times and when he is finished, it truly looks brand new. Today I had a big challenge for him as we recently got a new puppy. Once again, all the stains were removed and it looks like the puppy training accidents never happened. Thanks Jim!
Posted: 8/25/2011 • Link to this review
If you want to talk to a real live person ,when you need immediate help with your rental house or personal home call JCM CARPET CARE ...no runaround trying to get your call returned....CARPET CLEANING IS THE BEST<<<< JUDY ROBERSON MARIETTA , GA
Posted: 8/18/2011 • Link to this review
I have used JCM Carpet Care for many years and are very pleased with their service. They are professional, honest and efficient. Each time they made my carpet new and wonderful again. I have no hasitation to recommand JCM Carpet Care to anyone.
Posted: 8/15/2011 • Link to this review
Absolutely amazed with my carpets! They look surprisingly brand new considering the pet stains I was desperate to have removed. Prices are very reasonable. I was referred by my sister and I have now referred to my Mom. JCM Carpet Care are awesome at what they do!
Posted: 8/01/2011 • Link to this review
I have had Jim clean my white berber several times over the years & have always been pleased with his service - very professional, reliable, honest & friendly. More than once ( after young kids & puppies doing what they do :) , I thought the time had come for new carpet. Each time, I have tried letting Jim clean them first & have been pleasantly surprised to find that they look new again! I get coupons for cheaper carpet cleaning all the time, but I know there are hidden costs there & it isn't worth the hassle when I know I can count on Jim to be fair & to do a great job- that's priceless! Highly recommend!
Posted: 7/26/2011 • Link to this review
I am blown away by the service. Just bought house that had many pets and carpets were horrendous. The odor would knock you back out the door not to mention a gazillion stains. When he arrived I asked him whether he could do the job or should I replace them. He was honest and said as the homeowner living here he would have it replaced. Well, decided to give cleaning a shot because of the great reviews. Was not disappointed. Carpets are almost pristine, the odor is gone. You will not regret using Jim. Fabulous guy.
Posted: 7/05/2011 • Link to this review