GuildQuality is not only the top third party client survey firm that services our industry, but the GQ team performs exceptionally well. They too are customer service oriented. GQ is a great partner for any company that truly wants to do right by their clients.
Posted on GuildQuality: 2/12/2018
Guild Quality offers a great service to keep track of your clients satisfaction with your companies work through survey's. Guild Quality is super easy to use and set up your surveys with just a click. Great company.
Posted on GuildQuality: 1/30/2018
We have found GuildQuality to be a valuable asset to our remodeling business! Our potential clients appreciate the third party nature of the feedback they see and we love the tools for sharing the feedback.
Posted on GuildQuality: 1/27/2018
Guild Quality takes the worry out of surveying our customers for their thoughts about our products and services. The feedback they provide is invaluable to our business, and it gives us excellent insight into how we can improve our product.
Posted on GuildQuality: 1/08/2018
It has been a pleasure working with Guild Quality over the years, and we continue to appreciate their fine customer service. They are quick to respond to questions which is a big plus, and the representatives are always helpful and friendly.
Posted on GuildQuality: 12/20/2017
Guild Quality has given our company the opportunity to get real feedback from our real clients without them feeling uncomfortable in being honest. It has allowed us to follow up on concerns that we otherwise would not know were there unless contacted directly by a client, and the positive feedback has given us a better online presence and has given our employees the confidence in knowing that they have done a great job.
Posted on GuildQuality: 12/07/2017
We have been using GuildQuality to evaluate our performance in the eyes of our clients for over 10 years now. It has consistently been an excellent, easy to use tool that provide insight, motivation to our employees, and a sense of our commitment to quality for our clients.
Posted on GuildQuality: 11/19/2017
GuildQuality is too cumbersome to use vs. the cost to use. For $80/month through SEN Design Group I could submit three clients. I am charged for the three whether or not they respond or not. We got, at best, 50% response. Add the hassle on my part to remember to submit three name each month and GuildQuality was not a good fit for us.
Posted on GuildQuality: 11/14/2017