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Had a great experience working with Eric on my bathroom remodel. The house is an older house and the main bathroom needed a facelift and updating. Old houses can present some challenging obstacles and this one was no different. Eric handled the "surprise behind the wall" with ease. Thank you for going the extra mile. I have another project in line and I will be calling Guinness Construction to do the work.
Area Austell, GA
Cost $5,000 - $9,999
Date February 2016
Posted: 4/27/2016 • Link to this review
I can't say enough great things about my experience with Guinness Construction. From the initial consultation to the end result, they sure provide their worth. We recently had our kitchen and dining room completely transformed. thanks to Guinness! In addition to all new kitchen cabinets, appliances, tile and granite countertops, we also had them put large French doors in and design and build a gorgeous trey ceiling with built-in lights. My new kitchen is absolutely beautiful! Eric, the owner, was always there to answer a million of different questions I had and offer suggestions that proved to be invaluable. The thing that impressed me the most is they never cut any corners with the highest quality of work. There are definitely cheaper options out there, but every dollar we spent was justified by a great value we received. All our family and friends were so impressed with our new kitchen that several of them have used Guinness for remodeling projects at their houses and all I've heard was positive feedback. It was a true pleasure working with Eric and his team!
Posted: 9/26/2014 • Link to this review
We have used Guinness Construction now on several projects and with all of them we received exactly what we were looking for: quality work, timeline and budget reliability, prompt communications, and great customer service. Eric, the owner, was managing all our projects and I can honestly say I have never dealt with such a trustworthy and professional contractor before. Our first project was adding a baby room and a bathroom to the back of our house. We were on a tight timeline and budget to have it ready by the time the baby comes, which I was really stressed out about at first. But Eric and his team did everything to have it finished on time and with every detail completed as we discussed. We loved the new bathroom so much that a year later we decided to renovate our master bathroom and went with Guinness. And they did not disappoint again. Everything they do is top-notch quality with great attention to detail and customer needs. I highly recommend Guinness and will for sure use them myself on any future projects!
Posted: 8/01/2014 • Link to this review
Eric had the best quote for a full kitchen and bath remodel. He was thorough in giving us a quote and gave me a sense that he would do the job well and do it on budget. I was absolutely correct and he surpassed every expectation. We love our new kitchen and master bath and the fact it was a stress free process makes it even better! Thanks Eric!
Posted: 10/04/2013 • Link to this review
A few months after buying a condo I had the bad surprise of a water leak that totally ruined my kitchen and floors. I worked with Epic Response initially to fix the problem, but they proved wildly incompetent and unfriendly. After having seen the reviews on Yelp and Kudzu for Guinness, I decided to make the switch. Eric was a total lifesaver. Not only did he and his team restore my condo, but he helped me with all of the issues that had earlier come abound from my insurer, past contractor, mortgage company, you name it. Eric is very serious about his work, and the ratings online don't lie. I wasn't expecting the new kitchen(countertops, back splash, cabinets, lighting) to look so much better than before. I will always recommend Eric to friends and family from this point forward. Thank you Eric!
Posted: 8/21/2013 • Link to this review
I had three different contractors visit our home for a multi-room project. Out of the contractors that came over Eric was the most thorough and provided options on what would work within our budget. In the kitchen, we had hardwood floors installed, custom cabinet with butcher block top installed, gas line installed, removal of a bulkhead, and installation of new appliances. In the sunroom, we had new porcelain tiles installed. In the bathroom, we had a double vanity installed with granite counter tops, new mirrors, and new lights. Elias does a fantastic job with painting and finishing touches. As with most renovations, there were challenges along the way. Eric was very accommodating at meeting our needs. He stands behind his work and values his customers.
Posted: 6/09/2013 • Link to this review
We were impressed with Eric so we hired him to do our kitchen renovation. He's a great guy, hard worker and things were going well until the cabinet installation. Unfortunately the company, Kith Kitchens; subbed to Keystone Millworks, Inc., Covington, GA, that he deals with fell way short of our expectations. The renovation went downhill from there. Cabinets were of poor quality, damaged boards, warped doors/drawers, knicks, dings, exposed nails, scratches, left out parts within the entire order. Keystone Millworks does not stand by their work or fulfill their committments. Had to compromise and accept the kitchen in order to get a few things repaired. Very disappointed. Would recommend Eric but if he is still using Kith and Keystone highly suggest getting your own cabinets, would hate to see someone else have to deal with them. He did say he would follow up after the small repairs were done, however we have yet to hear from him.
Posted: 5/07/2013 • Link to this review
We contacted them , which they came out promptly. A few weeks later we reached out to them to get a quote, which the response was we are busy, but will get it. Over a month later, they never even bothered to call or give us a quote for work. Unprofessional.
Posted: 4/14/2013 • Link to this review
Thank you for posting about your experience here and I'm very sorry it was not a positive one. If you are still looking for some professional help on your house, please contact us with your information and I will personally handle your project. After reviewing our records, I did not find any projects that we have looked at and have not provided our clients with a quote. So unfortunately I'm not able to identify you and what project you are referring to at this moment. Once again, I apologize for your experience and regret that you were not able to receive the exceptional quality and service we strive to provide our clients with.
I got Eric to remove a load bearing wall and install my hardwood floors recently. He was very accommodating to my requests, worked with me on what I could do to save myself money, and made himself very available to my questions. I highly recommend Guinness Construction for any and all jobs.
Posted: 4/03/2013 • Link to this review
Eric redid the back of my house. I had a window taken out and a door put in leading to a new deck. He turned my 1/2 bath into a full bath with a beautiful walk in shower. My kitchen was completely replaced with stone, granite, stainless steel. I had a laundry/mud room added where the car port once was. Eric is a stickler for detail. He and his crew are dependable and neat. Even though the work was completed almost a year ago, I know I could call him now for small things. He is on top of my list when I decide to redo my other bath, add crown molding, etc. My house was old and needed major upgrades. Every time a wall or floor came out improvements needed to be done. Eric and his crew brought the house up to code and did the reno to a tee.
Posted: 3/28/2013 • Link to this review
In 2012, Eric Adams, owner of Guinness Construction, completely renovated our kitchen from top to bottom, as well as our master bath and two smaller baths. He also built a new deck and added a screened-in porch with french doors to access the den from outside. Eric has the two things we most wanted from a contractor for this job: honesty and excellence in his craft. When we ran into problems, such as an uneven kitchen floor, Eric gave us clear options within our budget, with the pros and cons of each choice. He takes pride in his work and will not cut corners to save himself a buck. My wife's brother, a major developer from another state, came to meet Eric before we started, and he was impressed with Eric's expertise and desire to go the extra mile to make sure the job was done right. Bottom line, my wife and I are extremely pleased with the excellent work of Guinness Construction and believe that you can trust Eric to do what he tells you he will do and tell you why he's doing it. He will charge a reasonable price within budget, and do it all with superior craftsmanship.
Posted: 2/08/2013 • Link to this review
We hired Guinness Construction to do a small front porch project and then later a basement remodel. We found his pricing to be very competitive, especially given the quality of the work. Also, very pleased with the communication and follow through.
Posted: 2/03/2013 • Link to this review
I'm more than pleased with the work Eric and his team did on our house. Guinness Construction completed a master suite addition for us. I honestly can't think of one thing throughout the entire process we were not happy about. From prompt communications, helpful suggestions and thoughtfulness of our budget to extreme attention to details and high quality work - everything just exceeded our expectations. The thing that impressed me the most is, probably, their commitment to customer satisfaction. Eric insured that we felt comfortable with every step of our renovation and, most importantly, the end result. I think he was genially invested in providing us with the best quality. I really enjoy our new bedroom and bathroom, which tremendously added to the overall look, feel and functionality of our house. Thank you Guinness Construction!
Posted: 12/06/2012 • Link to this review
Eric and team are serious about earning their 5 star ratings. I chose Guinness for a ceiling and wall repair project based solely on all the amazing reviews I saw on Kudzu, and I was not disappointed. Overall, it was a great experience working with Eric for a few basic reasons: 1. Eric returned every phone call within a timely manner (usually witin an hour); 2. Eric inspected the work that was done to make sure it was done right and had the crew touch up some areas that he didn't think were perfect; 3. the job was completed in the time alotted; 4. Eric did not ask for payment until I was 100% satisfied. You'd think that these would be standard practices across the industry, but if you ever dealt with a contractor in the past you know otherwise. Guinnness earned this 5-star rating because it was truly the best experience I've ever had with a contractor. I'll call them again when it's time finish my basement.
Posted: 6/02/2012 • Link to this review