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I was getting put on hold with other companies but not with royal flush. Ther treated me like I had been a valued customers for years. The tech that came out took care I the problem in a timely fashion & kept me informed with options for future maintence. He gave exceptional customer service with a smile. Thanks CJ & Royal Flush!!!
Posted: 12/26/2013 • Link to this review
they would not return my $300 deposit. made a couple of phone calls and told them about a family emergency that I had. This was within 3 day when they were supposed to come out and do the work. I spoke with their reception and she was going to get an answer for me. They never returned my phone calls for my request of my deposit. heartless.
Posted: 12/07/2012 • Link to this review
With all due respect to the competiton out here, You guys could learn a few lessons from the plumbers at Royal Flush. I know that quality plays an important part. So when I speak of respect, Royal Flush has it all. I not just talking about plumbing, but courtesy calls, warantees, steller service and superb work. They are fast, prepared and negotiable in their prices. I a proud to say that I will be a customer for life.
Posted: 6/15/2011 • Link to this review
I am grateful that they have no service charge for after hour jobs. I was so frantic when I heard the water rushing down the inside of my walls before crashing the ceiling of the floor below. I felt humiliated having to call so late. But Todd was very calm. He told how to shut the water off to the house so I could advoid doing more damanage. He was able to get JR there within one hour to help me get things back to normal. I was so please at the communication between the two of them. When JR arrived, He was prepared. He didn't need me to reexplain anything. How cool is that?
Posted: 11/09/2010 • Link to this review
Our family just moved here from N.Y and needed a whole house inspection. It was a good thing that we did so. They told us about the hot water heater being out of code. They did the work and we are very. Well be calling them if we need more work done.
Posted: 3/25/2010 • Link to this review
We used this company to replace the main sewer pipe at our home in Conyers back in November of last year. We received a request from them asking us to write a review about our experience with the plumber so that is what we are doing. We had no real complaints and were satisfied with the service they provided. The price was the next to lowest out of four bids that we got and they gave us twice the warranty that anyone else was offering (this is why we ultimately chose them). The job took them two days to complete and when they were finished we could use our toilets once again (Hooray). We kind of thought that it took them longer than it should have to get done and this is the only reason we did not give them a perfect rating. Otherwise it was a very pleasant experience.
Posted: 2/16/2010 • Link to this review
I am writing this review because of the unusually good job that Royal Flush Plumbing, Inc of Conyers did for me. I have lived in Conyers, GA for 30 years and this is the first pleasant experience I've had with a plumber.
Posted: 1/01/2010 • Link to this review