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Mr. "mking" obviously does not know a good thing when it's staring at him in the face. Dr. Berger is one of the top vets in the Atlanta area and is very compassionate, understanding and knowledgable! My critters love going to the vet and the fact he gets down on the floor and spends time with them and me shows his compassion for animals. I want to take my animals to a vet like this instead of a "cookie-cutter", production based vet who doesn't really care, which are all over the place unfortunately. You get what you pay for and with PetWell, you are getting exceptional care!
Posted: 7/30/2011 • Link to this review
Update: Obviously I was upset when I wrote my initial review. However, I am updating my review because Dr. Berger went more than out of his way to remedy the experience I had at his clinic. He's changing policies at his clinic so costs are better understood and known. Now that things have been cleared up, I will resume going to PetWell for my Vet. needs, and I encourage others to do the same with this caveat: If you have a problem, do inform Dr. Berger of it and he will fix it.
Posted: 7/16/2011 • Last edited: 8/05/2011 • Link to this review
Dr. Berger is amazing! Both of my senior labs absolutely love going to the vet ever since I switched to this location. It's a little out of my way, but worth it to find someone who actually genuinely cares. You have a customer for life :)
Posted: 12/02/2010 • Link to this review
Dr. Berger and his staff are fantastic. I brought my dog in because she had been having a bout of diarrhea for the past few days and hadn't been eating. My appointment was for 8:30 and, *gasp*, they actually saw us at 8:30 (compared to my last place, that's a huge improvement). The exam rooms are the nicest, non-vet feeling exam rooms I've ever been in and I don't think my dog even knew she was at the vet. ;) Dr. Berger sat right down on the floor with my dog and really made her comfortable while performing the exam. He did an excellent job explaining his rationale for ordering the tests he ordered and laying out his plan of treatment. Unlike many vets I've been to, where I never know how much everything is costing until I leave the exam room, PetWell was very up front about fees and provided estimates prior to performing all tests and procedures. There are probably cheaper vets out there, but compared to my last vet (Pets Are People Too), I felt like the prices were reasonable. I would highly recommend PetWell and Dr. Berger to anyone looking for a vet, but particularly if you make use of Doguroo for boarding or daycare you should be taking advantage of the convenience of PetWell's location and the great service they provide.
Posted: 11/05/2010 • Link to this review
My 2, older poodles became patients of Dr. Berger in July of 2009. Dr. Berger is the best vet I have ever used. He is cautious about the care he recommends for your pet, he is more thorough than any other vet I have known but above all else he truly cares about each and every pet. Loving pet owners can sniff out a vet who really is not invested in what is best for your pet and Dr. Berger is not like that at all. I would travel hours, if necessary to continue to use Dr. Berger. Dr. Berger has done annual wellness visits, sudden illness appointments and dental surgery for my dogs and I have only great things to say about the care my dogs received. I have used 2 other vets in GA and as you can see from my profile this is the only Vet I have ever recommended.
Posted: 10/05/2010 • Link to this review