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CertaPro Painters specializes in Residential and Commercial painting across the Atlanta Metropolitan Area, with 10 local offices in your community dedicated to providing excellent service for both interior and exterior painting projects. We have painted over 7,000 homes and businesses in the Metro Atlanta area since we started here in 1997.
CertaPro Painters is dedicated to providing the highest quality painting work with the best possible service to our customers. With CertaPro Painters.. you get a quality experience that is unique in the painting business - and you will get that experience at competitive prices.
We answer the phone
Our representatives are available to take your call from 8 AM until midnight EST. We can schedule an estimate at the time of your call, put you through to a person in the field, or take a message. Not only do we set our own appointments, we keep them.
Your project is managed by a professional
A Job Site Supervisor is assigned to oversee your entire painting project from start to finish. Your Job Site Supervisor will keep you informed on the status of the project, answer your questions and address your concerns.
We call back after the paint has dried
With our Quality Callback Program, we have every job surveyed by an independent Quality Assurance Team. They will contact you approximately one to three weeks after the project is completed to ensure it was delivered to your satisfaction.
We stand by our work
We carry full Liability and Workers Compensation Insurance and our work is guaranteed with a 2 year warranty.
CertaPro painters of Norcross did a terrible job of painting my house. They call themselves "Pro" but the people who showed up were amateurs. They used heavy spray on my front door and left it caked with paint. Subsequent fixing did not fix the door paint. They did not caulk adequately; they painted sloppily; did not complete all the tasks on the contract; sprayed paint on my windows and did not clean up after that; and left a lot of debris in my yard which i spend a lot of time cleaning after them. It seems like CertaPro needs to go through Painting 101 and learn how to prep, paint, and cleanup. Afterwards, they came back twice and still did not complete all the work. Apparently, they sub-contracted the work to another painter who further sub-contracted and what we got was low quality painters. The management did not seem as concerned to take care of the job after they got paid. I would not recommend CertaPro to anyone.
Area Norcross, GA
Date June 2017
Posted: 8/13/2017 • Link to this review
This was one of the worst contractors I have dealt with. They say a picture is worth a thousand words so I provided as many as this site would let me so that potential customers do not make the same mistake I did with using this CertaPro franchisee. Day #1: After prepping the walls and only applying 1 coat I receive a call from Rick saying the crew chief has advised after applying 2 coats of paint I would need a 3rd coat for an additional fee. I refused after inspecting I found horrible workmanship.The crew chief continued to complain about the paint and the color being the issue. I never thought that painting walls WHITE would cause so much grief especially when the owner suggested the paint manufacturer and highly recommended them. Closer inspection revealed numerous spots that had not been painted. Day #2 Noticed & Day #3 Discovered more areas not painted, paint on my new couch, paint on my newly installed granite countertops, paint left on door knobs, pain drippings everywhere from the walls to door frames, new cans of paint left outside in the yard, and paint was watered down with outside hose.
Painted living room, kitchen, dining area, stairway, and upstairs hallway.
Date November 2016
Posted: 11/30/2016 • Link to this review
Don't believe anything on their website or in their propaganda they leave behind for the following reasons. 1) paid for 2 coats and have pictures of places they had no paint at all. How can you put 2 coats on and miss the same bare spots twice. 2) no communication on when they would paint 3) web site has only the positive reviews. "Using our trusted Quality Callback ProgramTM an outside firm reaches out to our past customers to measure our quality and survey our customers". I gave them a 0 when they called and it is not on their list only the positive responses from customers show up.
Painted exterior of house including trim.
Area Saint Charles, IL
Cost $3,000 - $4,999
Date May 2016
Posted: 6/08/2016 • Link to this review
The people at CertaPro Atlanta are super friendly. There were some problems with the repairs made to my drywall tape but the owner Jeremy was in touch several times and addressed the issues.
Posted: 1/16/2016 • Last edited: 1/18/2016 • Link to this review
The worst. I have a long list of complaints, but I'll keep it short: 1. Lies about work that will be done. Joe droned on ad naseum about paint technology and scraping technique and pretreatment when he estimated the job. We clarified in writing the need to scrape, sand and prime windows. On day one. hour one, the crew raised ladders to windows with foam sanding blocks and open paint cans. They were painted in miuntes. Virtually zero prep. 2. Defiant and difficult. Before arriving and on mornings 1, 2 and 3, we told them to open windows. They resisted for 3 days on site. They finally did it on the last day and pulled lots of new paint away from the trim. For spite they also took a chisel to some brick mould and damaged it. 3. Sloppy. Left their trash, my hose and their ladders on the lawn throughout the project. 4. Etc., etc. - left paint on window glass, painted dryer vents shut, failed to caulk numerous seams, left trim unpainted. I couldn't recommend more strongly to avoid this contractor.
Posted: 8/04/2014 • Last edited: 9/01/2015 • Link to this review
From the start, I was impressed by the integrity of Bill Sharp. He promised an emphasis on preparation, and the professional assigned to complete my painting and carpentry fulfilled that promise. Ulysses was superior, giving attention to details throughout the process. I will definitely use Certapro again. This was the best exterior painting we've done.
Posted: 12/10/2013 • Link to this review
The customer rep was thorough, attentive and able to offer suggestions and alternatives. The on-site supervisor communicated well with me and his team. Their work was excellent, colors were matched well, margins were clean, no paint "hits" were left behind and they showed great flexibility. The team seemed collegial and I appreciated continued accessibility to the original rep.
Posted: 5/04/2013 • Link to this review
I hired CertaPro to update my bathroom by putting drywall on the ceiling and skim coating the walls. The drywall on the ceiling is wavy and there were cracks in the skim coat by the time I got home in the evening. They also took off with my paint roller and pan. No cooperation in fixing it. I would not recommend these guys.
Posted: 5/06/2012 • Link to this review
We certainly appreciate your feedback and I'd like to help you address the problems that you describe. As you can see by our reviews, we, at CertaPro, place a high value on quality and the ultimate satisfaction of our customers. My name is Rob and I am one of nine franchise owners in the greater Atlanta area. To fully resolve this I need information from you so we can direct this to the correct business owner. Please contact me at email@example.com or at 404.909.9889. Please accept our apologies and thanks in advance for a second chance.
Rick Holtzman Certapro Painting of Marietta stained our cedar siding house. They power washed the entire house, made major repairs due to carpenter bee and woodpecker damage. They stained the entire outside, painted the windows and all trim, striped and re-stained two decks, painted metal storm windows and even re-painted the flashing around the chimney. The quality of the work was top notch! They cleaned up every day. They were always prompt and pleasant and extremely polite and well mannered. Orlando, Juan and Cesar are very skillful painters. There were 22 wood pained windows and there was not a speck of paint on the glass!! These are the most detailed, skillful and professional folks in the market. We will continue to use them for all our painting needs.
Posted: 4/19/2012 • Link to this review
Great experience for a whole house interior/exterior paint job. Rick (Certapro Marietta) was always professional, and takes good care of his crews. The painters went out of their way to accommodate painting with animals in 1 room. Pricing was competitive. Would recommend.
Posted: 3/23/2012 • Link to this review
Don Lee came to estimate the job, very accommodating. He assured me Julio and his crew were professional. They did a little sheet rock repair, and touched up some popcorn ceiling before giving me a great paint job. Few days after this I discovered the inside of the doors and jambs were not painted. Called twice but no one has called or come back to finish the work.
Posted: 3/15/2012 • Last edited: 4/17/2012 • Link to this review
Job was done quickly and with much more quality than the original stain/waterproofing job that came on the deck. Painter checked the colors and verified that I liked the color before starting the job.
Posted: 2/29/2012 • Last edited: 3/28/2012 • Link to this review
Rick and his CertaPro Painters of Marietta completed my exterior paint job and I beyond impressed! Rick was very thorough with explaining the process and answered all my questions. His team is very polite with great attention to detail. I highly reccommend CertaPro Painters of Marietta - you will not be disappointed!
Posted: 2/22/2012 • Link to this review
We chose Rick Holtzman with CertaPro to paint our home in December because he took the time to explain different paint options and is backed by a national company that guarantees their workmanship. Rick's crew did an amazing job, especially with all the intricate trim work. They repaired cracks, holes, etc. as well. He reviewed their work upon completion to ensure we were completely satisfied. I highly recommend CertaPro Painters!
Posted: 12/27/2011 • Link to this review