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I was referred to this company and so glad I called. Keith and his team fixed my plumbing issues the same day. I had called two other companies who came out, and had no idea what my problem was. Best service in town, nice honest company with great customer service! Highly recommmended!!!!!! Awesome!!!!
Posted: 12/04/2013 • Link to this review
Used them to pump the tank to my house and it was fine. Two months later I call them back to pump the tank to my garage apt. with clear instructions. The same guy came, got here before I got home from work and pumped the same tank again. Refused to pump the correct tank for the same price. The guy on the phone said we "might be able to resolve this when I talk to Casey." Never again.
Posted: 11/12/2013 • Link to this review
I had a major septic backup. I called Metro Septic late at night and they came immediately the next morning. I knew when the truck and equipment drove up I had found a pro. The professionalism of their technician was outstanding. Located the buried septic cover in seconds and resolved the problem in seconds. The price was great even though I was late arrival to their work load the next day. They fit me in to their schedule and charged resonable price which was less $ than I expected. Metro Septic is truly professional and I highly recommend them.
Posted: 3/02/2013 • Link to this review
I had my septic tank drained, Toby was very informative about the system and possible problems. He was up front about pricing and informed me every step of the way , answering questions. Too bad it did not fix my problem with the washing machine drain line. Oh well the other needed to be done.
Posted: 2/18/2013 • Link to this review
This company is completely up-front when it comes to pricing and they won't (a) use scare tactics or (b) suggest that you fix something you don't need to fix. They were able to come on short notice, the guy was extremely professional, and he was honest and frank about what the potential problems and solutions were. Other companies we have dealt with in the past lied about everything from the size of our tank to the repairs needed. Don't waste your time with the other companies that advertise lower rates--they add on all sorts of extras that make it more expensive. Call Metro Septic first. You won't be disappointed.
Posted: 1/20/2013 • Link to this review
Response time was excellent on 1/10/2013. Toby is a very friendly, knowledgeable person, and an asset to Metro Septic. Time was not wasted, and the job done quickly with his expertise. He answered questions that we had to our complete satisfaction. We truly recommend this company and it's employees.
Posted: 1/14/2013 • Link to this review
This company did not deliver on its' promises. The job took much longer than originally quoted, which would have been fine if they had done a good job. They tore up an eletrical line to our outside garage (with working freezer/refrigerator) without even informing us. We lost nearly $100 in food from the freezer because we were not informed. They tore up a pipe line running from the washing machine without informing us, causing a major septic issue after the job was completed. Now, we are dealing with a settling issue in the field lines because they didn't fill it properly and are conveniently "not responsible" for settling. I cannot in good conscious recommend this company. The owner is also very rude and does not return phone calls. His Father however, has been very cordial.
Posted: 1/10/2013 • Link to this review
Metro's employee, Casey, came to service our septic system on 11/07/2012 and we were pleasantly amazed at his quality of work, wonderful attitude and overall exceptional concern for doing a good job. He has gained our business through his service. We highly recommend the company in general and Casey in particular!
Posted: 11/09/2012 • Link to this review
Got our 1000 gallon septic tank pumped. Completely satisfied with services provided - technician was knowledgeable, professional, and very careful in maneuvering his truck. Will definitely call again!
Posted: 11/15/2011 • Link to this review
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