HILLTOP POOLS AND SPAS, INC. was named one of the Top 50 Pool Builders in the USA by Pool and Spa News. Pool builders across the United States were evaluated in several areas including the total number of pools built, customer service, certifications, industry involvement, employee retention, as well as advertising and social media presence. Our company was also nationally recognized as number #3 in Customer Service, #4 in Staffing and #1 in Social Media by Pool and Spa News.
Additionally, Hilltop has been one of the most reviewed and revered companies in Georgia through prominence and testimonials on social media networks such as Kudzu, Houzz, Angie's List, Facebook and the Metro-Atlanta Better Business Bureau, etc. We have been featured twice on Home and Garden Television (HGTV) and on Home and Style Television (www.homeandstyletv.com). Our social media prominence is.. substantiated by being #1 in Social Media in the country as mentioned above.
Hilltop Pools and Spas, Inc. has had the privilege of winning over 60 Design Awards in every award category that includes custom residential concrete pools, commercial concrete pools, inground vinyl liner pools and major renovations. Our company specializes in "Backyard Retreats" that include outdoor kitchens, landscaping, fencing, fire pits, and fire bowls. Your backyard can beckon "Welcome to Paradise!" And please remember that all pools are not created equal!
Hilltop Pools has been serving all of Georgia since 1976 under the same name, same local ownership, and the same geographic location. We also have a presence in other states with our commercial accounts. We would consider it a privilege to design and construct your project and have you as a member of our Hilltop Family.
They were professional, courteous, and kept me informed. I could not have asked for a better experience. I would recommend them to anyone!
Posted on GuildQuality: 12/04/2017
Thank you for your kind words, and we love referrals! We hope your swimming pool brings you years of enjoyment.
We are very pleased with our pool, spa and outdoor kitchen. I would highly recommend Hill Top Pools to anyone considering a pool.
Posted on GuildQuality: 7/26/2017
Your outdoor oasis is beautiful! Thank you for selecting us to capture your vision. You backyard is going to bring you and your family years of enjoyment.
Hilltop was outstanding from the initial consultation to the end of the project. They made the process as smooth as possible. Everyone was very easy to work with and responsive to questions and concerns. They were very honest, transparent, and there were no bad surprises. Workmanship was high quality and prices were very competitive. I'm happy I chose Hilltop and am fully satisfied with my new pool.
Posted on GuildQuality: 6/09/2017
Wow! What an awesome review. We really appreciate your kind words. Thank you for your business!
I absolutely could not be happier. His was an extremely challenging design and build becaisenof topography and access and Hilltop handled it perfectly when others couldn't or wouldn't.
Posted on GuildQuality: 5/10/2017
Thank you for the review and feedback! We love assisting our clients with their dream backyard, even if they have a challenging yard. Pool construction can be very complex, but we love hearing about our satisfied clients. Thank you for your business!
The work was good. I felt like I had to general contract some things as to see if things would have been scheduled. If I would have just sat back and let things go, there would have been some delays.
Posted on GuildQuality: 3/27/2017
Thank you for your feedback. We are so happy you are pleased with the final product. There are many moving parts with major construction, but we are sorry you felt you had to manage things. Communication is very important, and we really strive to keep our clients informed. Thank you for your business!
I would highly recommend Hilltop to my friends and family. Everyone genuinely cares about your pool meeting your needs as well as making the best use of your backyard. At each step, we were consulted to ensure we were happy with the final product and several changes were made from initial design which enhanced the overall look of our entire backyard.
Posted on GuildQuality: 2/09/2017
Thank you for your kind words and review. We are so thankful the construction process went smooth and you are happy with your new swimming pool. It will bring you years of enjoyment. We appreciate your business!
Introduction to Pools: My family was new to the pool world coming from Chicago and building a new home in Johns Creek with a pool. Our builder introduced us to multiple pool contractors to help create a custom pool and structure that fit with our home design. Hilltop proved to be the most creative with the best overall value proposition - that does not mean the cheapest, but great value. An important selling point on Hilltop was that they are family owned and operated complimented with a cadre of long term employees. After multiple changes on our end, our project was completed on time and included various family members keeping track of making sure things were well attended throughout the process. Follow Up: Unfortunately, approximately 1 year after our pool was installed, we had a liner issue stemming from our pool service provider not properly balancing the chemicals. After discovering the problem, we contacted Hilltop to help us resolve. While it was not their issue, Hilltop actively coordinated/guided us through the complete relining of our pool as well as provided oversight of the aftercare. Again, as with the original pool construction, family members (including the owner - Brian) took interest in resolving our problem to ensure that our experience with Hilltop was a good one. In Summary: We would recommend Hilltop to those looking for a high quality, customer service orientated pool builder. You will not be disappointed.
Pool construction to owners design
Area Alpharetta, GA
Cost $15,000 - $19,999
Date May 2015
Posted: 11/21/2016 • Link to this review
Thank you VERY much for this great and profound review and testimonial. We welcome you and your family to Atlanta and to the " Hilltop Family". We also appreciate your endorsement and recommendation of our company. Thanks again!
Hilltop installed a pool at my home this spring. I chose them specifically for their ratings on Kudzu. The finish inside the pool was bad and they promised to fix it in the Fall. In the Spring I also ordered a safety cover. I have been trying for over a month to get someone to schedule the interior finish repairs. And it turns out they never ordered the cover. Then last month, the wrong cover was ordered. And now a 3rd attempt is 'in progress'. Hard to believe at this point that anything is actually being taken care of. Also, I had asked for a heater to be installed this Fall since I've now used the pool over a Summer and would like the water warmer next year. They can't even get me an estimate. So frustrating and disappointing.
Area Decatur, GA
Cost $30,000 - $99,999
Date January 2016
Posted: 10/05/2016 • Link to this review
Perfection still eludes us after 40 years! We have resolved all of the issues here (the interior finish was not "bad", but needed a small acid treatment) , we installed the heater at our cost, and the pool is now covered. Peachier caught us in the rare moment of employee transition and we dropped the ball. The CEO of Hilltop, Brian Miller, has also called this customer twice with profound apologies. All is now well. Thank you, Peachier , for the reality check!
Kelly Erjavec at Hilltop Pools who literally selected all the finishes for my pool was the best. I believe you hire a professional to do a job and you should listen to what they suggest. I did just that and asked Kelly for her recommendations and went with everything she suggested - all her selections made for a beautiful pool. Shane Bailey is also to be commended for his "go above and beyond attitude" for the customer. Shane was the crew leader responsible for the pool construction toward the end of the job and did an excellent job of making sure that everything finished correctly. It is rare to see an employee like Shane who represents a company so well. Having done a lot of research prior to selecting Hilltop Pools, it is understandable after having selected them why they have been operating under the same ownership for over 40 years. This is truly a rareity in the pool building industry. If you are looking for a quality job with professionalism then Hilltop Pools is an excellent choice.
Posted on GuildQuality: 9/16/2016
Wow...what a nice review and testimonial! We feel the same about Kelly, Shane, and all of our dedicated employees. Yes, being in the swimming pool business for 40 years is a "rarity", and we credit our Mission Statement , that has governed our company for all of these years, as being the driving force behind our success and longevity. Thank you for mentioning these items and for choosing our company!
We were not sure what to expect being our first pool, but the end product we are so pleased with. When Jon came to our house and showed us pictures I wasn't sure if we would be able to afford anything near what were in the pictures he had. Jon designed a pool in our budget and Shane help with the layout of the concrete decking. Not only did we get a pool but also more outside living space.
Posted on GuildQuality: 9/09/2016
We are glad your end product was pleasing to you and that you gained "more outside living space"! We are also glad we met your budget requirements. Thank you very much for your business and testimonial!
This experience was the best that you can get, from getting started with Matt, to his sister coming out and calming me down, to Shane coming and working with us everyday. They were a really sweet group of people, were here the whole time, and did not leave us hanging. Brittney contacted me every time a new phase was starting.
Posted on GuildQuality: 9/05/2016
Thank you very much for naming several of our Hilltop Staff members and for mentioning the great way they treated you. We sincerely appreciate your kind words and for your business!
Shane was knowledgeable and a wonderful person to work with. He understood what we wanted and went out of his way to exceed our expectations. The pool was completed ahead of schedule.
Posted on GuildQuality: 7/20/2016
We are also proud and thankful for Shane. Our having an employee who helped exceed your expectations and the pool was completed ahead of schedule are great superlatives for our company. Thank you very much for this great review and testimonial!
I am so impressed with Hilltop Pools. From start to finish everyone we dealt with was professional, knowledgeable and so kind. We had some unique issues to deal with because of the topography of our land. Hilltop offered solutions that not only added to the beauty of our pool but were affordable options too. Not only does Hilltop Pools have a wonderful staff, I feel like we made a few new friends along the way!
Posted on GuildQuality: 6/07/2016
And we also made new friends...and welcome to the Hilltop Family! You covered many superlatives! We humbly submit that we recently learned from POOL and SPA NEWS that Hilltop Pools was selected as a Top 50 Pool Builder in the USA for the 4th year in a row. Additionally, we are the only company from Georgia to win this prestigious recognition. It is appropriate to mention this in your testimonial response because many of your compliments reflect evaluation criteria for this award. Your compliments mentioning professional, knowledgeable, kind, (which may be our favorite compliment!)and affordable options are greatly appreciated. It is customers like you who place tremendous trust in our company that are the real reason we receive these and other awards and recognitions. Thank you for your great review and for your business !
Member of Association of Pool & Spa Professionals, BBB accredited. Member of National Plasterers Council, Selected as a TOP 50 Pool Builder in the USA by Pool and Spa News. #1 in Social Media Presence, #3 in Customer Service, #4 Top in Staffing.
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