DO NOT EVERY CALL JOHN MOORE SERVICES!! The tech that came to my home for a electrical problem was a thief he was here for 15mins and quoted $2500.00 to fix it. After he saw our shocked faces he said he could do it for $1000.00 under the table.We told him we would think about it... we called several people and other electric companies all they could say was WOW!!! Then we called Centerpoint they fixed it in 2hrs........... NO CHARGE!! Amazing how people can be so mean. You just cant trust anybody.
Posted: 9/22/2011 • Link to this review
I scheduled an appt well in advance to replace an existing light fixture in a 2 story entry. I was very specific about the height of the entry. The first day they showed with no ladder. After waiting 2 1/2 hours for a ladder to arrive, we rescheduled. The next time the same group arrived with the wrong ladder. I contacted customer service and spoke with a supervisor who assured me that the first issue would be resolved for the second visit. What a surprise when I could not reach her and she failed to return my call. I'll never use them again and I'll tell everyone that I know to choose someone else - if they value their time.
Posted: 10/08/2010 • Last edited: 10/15/2010 • Link to this review