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Made an appointment 3 weeks ago for multiple services, it was actually the last items to be done before listing my house for sale so the timing was critical. Appointment was for 2:00 and at 11:00 received a call saying they could not make it. Called office since this was the person doing the work who called me and was told by office we do not do business this way. He promised to call me back in a few minutes. No call received all day. I called back in the afternoon asking what was going on and he said they were waiting for a customer to call to see if they could switch me to their appointment. It is now 3 business days later and I have yet to hear from anyone at this company. If you want to wait 3 weeks for an appointment and have a no show, this would be the company for you since "they don't do business this way" you have to wonder.
Area Marietta, GA
Cost $1,000 - $2,999
Date May 2016
Posted: 5/17/2016 • Link to this review
I set up an appointment to have this company come out to clean my windows. I have over 80 that they were to clean. I told them when I initially called that there were a few windows that still had paint on them from the house being painted recently. They arrived and all started out well then I noticed after they cleaned my office window that it was still very spotty with streaks. I asked him to do the window again which he did. I did not watch them clean every window as I was busy with other things. I should have. I noticed a piece of scotch tape on an inside wiindow that they just washed over, I then noticed later that 8 windows still had paint on them (the whole window had overspray on them) I asked him to do those again he said he could not because they needed a waiver to to scrape the window ,they didn't have a tool with them anyway. I called and spoke to a young lady at their office she sent the waiver and said the manager would be out in the morning to take care of those window. I drew a detailed map of which windows needed to be done and left with the waiver for him. The "manager" was to call when he arrived so I could go over the window locations with him. That never happened I came home to 2 windows still with paint, and some with such streaks I will have to have them done again. I spent hundreds of dollars to have my windows professionally cleaned. Not Happy at all with the work.
Posted: 9/15/2015 • Link to this review
I bought the great deal for the deck wash and seal - I've been unhappy with the Great Deals lately because I end up spending more money than expected to get a job done. Well in this case - not so. Measure your deck beforehand, but the size restriction was very reasonable. Guys did a great job, too! I've done this particular work myself - had to borrow a pressure washer and buy the stain ($30-50 itself!) - and it took the whole weekend, and I didn't do as thorough a job. These guys got it done while I wasn't even home. In my mind, worth every penny.
Posted: 5/07/2013 • Link to this review
We bought a Kudzu coupon for cleaning and staining our back deck, which was done very well and very quickly. Then we contracted with them for pressure-washing and bleaching of the white painted portion of our front porch, which they made look like new! Then they pressure-washed our concrete driveway and bleached it. Great work and great results!
Posted: 4/26/2013 • Link to this review
Casey and Josh of the Window Gang just left and I can't say enough about the professionalism and quality of work. In just 1 hour they cleaned my windows inside and out, upstairs and down. Why even contemplate doing it yourself? I now have to wear sunglasses inside my house!
Posted: 4/10/2013 • Link to this review
We had the Window Gang out to clean our chandelier and wash windows today. They were prompt, professional and very pleasant. I highly recommend them and would use them again.
Posted: 12/27/2011 • Link to this review
Used a deal coupon to clean, stain and seal deck. The crew did a good job, aside from a little overspray. That was cleaned up as requested. Stain was a little lighter than I expected it to be the first time, and they gladly came back to reapply another darker stain at no charge. Everybody that I dealt with at the company was very pleasant. Overall, a great job.
Posted: 12/09/2011 • Link to this review
Window Gang cleaned our home's windows yesterday. They were running a special in our neighborhood so the price was great. They were on time, very friendly, and did a great job. Highly recommended!
Posted: 11/11/2011 • Link to this review
We used a special Kudzu offer to do business with this company. We have a very large deck so ended up spending about $1400 on top of the $289 deal for pressure washing and staining. While the wash and stain job looks good, the red stain splashed on the cream paint of the house does not. I had to call to request they fix it. They did not ever show up when promised to touch up the paint.
Posted: 11/04/2011 • Last edited: 11/05/2011 • Link to this review
hello Iam the owner of window gang.Can you please contact me at 678 366 9778 and we can set up a time to come out and fix your house.I have not heard anything about this and would like to get it fixed as soon as possible . thank you for letting us come back and take care of the problem.
Crew came out on time, spent 10 mins at most and said job was done. After they left, I checked gutters where I could see from second floor, and there were leaves where they had not cleaned. I have used them in the past, but never checked up on them. I'll never use them again.
Posted: 8/29/2011 • Last edited: 11/05/2011 • Link to this review
Two guys came out to clean our windows and I loved them. They were so nice and professional. They did a great job in a short amount of time. I will definitely use them again.
Posted: 8/03/2011 • Last edited: 9/16/2011 • Link to this review
I have read the reviews for this company and i tell you what , i have done window washing and gutter cleaning with this company for 10 years. They are great. They have pressure wash my deck and driveway,house, patio as well.I would recommend them to all my family and friends.
Posted: 1/26/2011 • Last edited: 9/16/2011 • Link to this review
Rec'd their coupon in the mail. Called to arrange for window cleaning, driveway and deck pressure cleaning. They were to leave estimate in my mailbox two days later. Never showed. No estimate rec'd. No phone call explaining the no show. Guess they don't need the business in an otherwise poor economy. I thought coupons were to attract business. Oh well...I used someone else.
Posted: 7/16/2010 • Last edited: 1/26/2011 • Link to this review
Iam sorry that we did not respond to your call.We go out of are way to get every estimate done with in a 2 day span of when you call in. Would love a new chance to earn your business.
Great guys do the work and the price was very fair. Did not do the window sills or do a great job with the actual windows themselves. The glass itself looks great. Overall a good if not great job.
Posted: 5/24/2010 • Last edited: 1/26/2011 • Link to this review
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