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I contacted Stinger after another company was unresponsive to my rodent issue. I was very frustrated when I called, explained that the other company was not able to come in a timely manner, and Stinger had someone to my house in 15 minutes! They were very thorough in their inspection, placed traps immediately (vs the other company, that barely inspected, and told me the trap placement had to be scheduled as a separate visit). They immediately scheduled follow-up trap checks with me (however we found a rodent the next day and they made a special trip to take care of it). Pricing was very reasonable for the service provided.
Posted: 1/04/2016 • Link to this review
They started out great! Now they can't seem to get their calendars or billing straight. They come out at the wrong times and then try to bill additional times because they can't figure out what quarterly means. I owed money and we were working on the issue and then all of a sudden they said they were sending me to collections. They are a huge and constant headache to deal with! Not worth it!
Posted: 7/30/2014 • Link to this review
We have used Stinger for years now and have nothing but good things to say about them. We have had less than 2 bugs in the house in the past year and use their Eco-Green service. They provide excellent customer service and Jamie Cruzado is very kind and professional. Excellent service!
Posted: 12/18/2013 • Link to this review
Jaime always does an outstanding job on our house. He is very professional and always takes his time to ask questions so that he fully understands the problem at hand. We had a SEVERE beetle problem about 3 months ago and when Jaime got done with our house it was like we never had one. When I need pest control I always make sure to call Stinger Pest Solutions and ask for Jaime if he is available. Great company, great customer service and a WONDERFUL pest control technician. I 100% back this company up.
Posted: 8/23/2013 • Link to this review
I've been using Stinger for 5 years & they are great. Besides termite and pest control their mosquito treatment REALLY work. I can garden and relax in the yard without a single bite!! They are genuinely nice people and the office staff and technicians are very knowledgeable.
Posted: 9/22/2012 • Link to this review
I used Stinger two years ago for a rodent exclusion job in my crawlspace. Unfortunately, the creatures are back. I'll be calling someone else with a better warranty the next time.
Posted: 12/04/2010 • Link to this review
Warranties can be subject to many things including the condition of the home and crawl space. Also most of our warranties offer extensions.
After several years having flying squirrels in are attic we decided to try and get rid of them. Stinger was one of the few companies we called that identified the correct animal and understood how to trap them and seal our house to keep them out. Highly recommended!!!!
Posted: 11/30/2010 • Link to this review
Have to call multiple times after the quarterly service for pest control. They never return calls.Used to provide excellent customer service and I never saw a bug- for awhile I was calling once a week. I wonder if they're even treating.
Posted: 10/10/2010 • Last edited: 4/29/2014 • Link to this review
Review is almost two years old. Have added new and additional staff.
We have been with Stinger for almost 2 years. Tom has been a great technician, who took pride in the quality of work that he provided. The office staff was also very accomodating and great with scheduling. But I have noticed a marked deterioration in the quality of people they have hired on. Tom has cut back on hours and isn't available as much. The other guys that come out spend less than 5 minutes, leave the invoice and dash. The office staff is borderline incompetant; they can't get scheduling right; not to mention a lack of customer service. I was scheduled today for service and they were a no call, no show. This is the 3rd scheduling problem I have had in a row....it is clearly time to move on.
Posted: 6/04/2010 • Last edited: 4/29/2014 • Link to this review
We have added new staff thru a growth period. Please give us another try. Will perform 1st service at no charge.
I don't have the time to write reviews, but I feeled compelled to do so here. I hired stinger for a regular pest control program in my house in the highlands in April 2009, and these guys are just plain not effective. To make matters worse, the phone reps aren't very service oriented and could be considered rude by more sensitive folks. Despite spending around $200 for 6 months worth of so-called 'service,' (which still hasn't gotten rid of my spider problem), I'm now in the market for a new pest control company. The only 'Sting' in Stinger is the price and utter lack of value. Do yourself a favor and look elsewhere.
Posted: 11/16/2009 • Link to this review
Our service program features products from EcoSMART. These products' active plant oil ingredients target and block a key neurotransmitter receptor site called octopamine, which is found only in invertebrates ( i. e. insects). Mammals do not have receptors for octopamine, so our Atlanta Organic Pest Control Products have no adverse effect on them. Stinger EcoGreen is great for schools, medical offices, veterinary clinics and any setting in which pests can exist.