Do not ever use these people! I asked them to remove a broken pane from my double pane window and they cracked the pane that was in good shape. I was handed 3 excuses...that or yard guys cracked the window while blowing off my deck (which they have been doing for 6 years), that the air pressure change caused the window to crack, or I did it myself when I cracked the outside pane. My landlord has 3+ houses that he uses their services for and after this has decided to no longer use them. They also overcharged us and locked us out of our home after adjusting a door. John was a complete jerk upon offering many excuses vs just accepting his guy messed up. I would not suggest using them.
Posted: 6/08/2018 • Link to this review
I have never been more disrespected, nor seen more blatant disregard for honesty than I have with my experience with DogGone Handy. What a terribly run company!! They continued to give my wife the run-around, then did the same to me, continued to drop balls and behave very unprofessionally, and to top it off we were lied to and they even tried to pull one on us at the end. My advise is to first avoid these guys at all costs, get everything in writing with who you do hire, do not be fooled by false kindness, and record conversations... Thank goodness I did that (even unintentionally, as my phone seems to record every call I make.) What a shame! Even look at the reviews here... More deception.... They paid for the only two left, and removed ones they didn't want people to see, which were all the others... Deception and greed is no way to run a business... You should be ashamed of what your company has become!
Date May 2018
Posted: 5/31/2018 • Link to this review
We have some problems with the shower and porch. Everything was fixed for a really good price, fast and beautifully. the service is not available right away and you most likely need to wait for a week or two. However, it's worth it. It's that case when patience can be beneficial:)
Area Alpharetta, GA
Cost $1,000 - $2,999
Date December 2016
Posted: 12/08/2016 • Link to this review
Rate isn't cheap, but also not outrageous; I'd say they're reasonable. When their man, Jim, showed up, he'd not been told all the details I was asked to give over the phone, but, as soon as I showed him the job, he understood it,and went right to work. He knew exactly what to do, and did a great job. As a homeowner for 2 decades, I've had guys show up who looked hardened and smelled drunk. I've caught workers (who weren't even supposed to be in the house) stealing from me. I've had guys leave a tremendous mess, and have had them fix something, only to break or ruin something else. I've seen them stop to take numerous cigarette or telephone breaks, leaving butts in the yard. This guy did NONE of that. He did everything right, and worked the entire time. He was pleasant and decent, and not scary or reeking of cig smoke or beer.
Put a hole in my wall (on purpose) to access and secure the back of the furnace, then sealed the hole.
Area Marietta, GA
Cost $250 - $499
Date September 2016
Posted: 9/30/2016 • Link to this review
We have been regular customers of Doggone Handy for many years now. The work continues to be top-notch, but the office has become an obstacle. Our problems have included unreturned phone calls, estimates that are riddled with errors, and the wrong supplies ordered for the job. We hate to move on, but we won't be using Doggone Handy anymore. We don't have time to deal with all the problems.
Posted: 8/07/2015 • Link to this review
I had Dog Gone Handy Team out to tackle multiple jobs. An external outlet issues, fridge issue and a garbage disposal challenge. I am not easy on vendors and hard to please. I met my match with George ( my service representative) and Dog Gone Handy! All the work scheduled to be repaired by George proved to be an easier task-at least for George. George then asked repeatedly where else he could help me with some other projects that I was going to tackle on my own as we had addtional time left on the intial 2hr minimum. ALL the work performed was at a high standard.. George was incredibly pleasant, through, took the time to explain things to me and how to prevent some of the jobs in the future. I have already recommended them to many of my friends this week.
Posted: 11/20/2014 • Link to this review
I had a servicemen from DogGoneHandy come to my home in March to repair both my outdoor light and garbage disposal. First, I was charged for parts not used and now the lamp that was repaired has stop working. And this work was done less than a month ago. I contacted company and ask for someone to call me to arrange for repairman to come back out and repair lamp AGAIN. Have not received a response. Will follow-up again, but will contact BBB if no call back.
Posted: 4/17/2014 • Last edited: 3/03/2015 • Link to this review
Had some rotted exterior trim the HOA was nagging about so I researched some handymen services and reached out to a few. These guys responded promptly and scheduled an appointment. They were very punctual and offered a repair for a very reasonable price. Their workmanship was excellent. Their spliced in trim was done better than most of the original builder's work was done. Would use these folks again and recommend them highly.
Posted: 3/16/2014 • Last edited: 3/19/2014 • Link to this review
Brent was at my house today to fix two completely different things, grout in the bathroom and rehanging doors for laundry pocket closet. He did the work in a timely manner, he explained what he was going to do, he answered all my questions and kept me informed when moving from one area of the house to the other. John who took my original call into the company did an excellent job of setting up the appointment and explaining how their services work. I will use them again in the future and recommend to family and friends.
Posted: 2/19/2014 • Last edited: 3/19/2014 • Link to this review
From the first call in, for an appointment and estimate (Joe), through the job site work, and afterwards, Doggone Handy has been a pleasure to work with. We have found their personnel courtious,thorough, and timely. The major craftsmen who worked on our house (Ed and Glen) were great, and kept our house very clean during the 3 week project. Kudos to all--I highly recommend them.
Posted: 12/05/2013 • Link to this review
If you appreciate a client focused company that does great work, with skilled craftspeople that are clean and on time, then you might want to trust Dog Gone Handy. From Karen in the office to master carpenter Steve, these pros value their clients and appreciate your call. I've had them fix a variety of projects for a very fair price. The repairs have been beautifully done and great care was taken to leave the work areas in perfect shape.
Posted: 9/30/2013 • Link to this review
Get a second estimate before you use this company. Their estimate for a very simple job was more almost three times as much as another highly rated company's estimate. Employee that gave estimate was rude and must have thought we were ignorant to the cost of supplies needed to complete job. Cannot comment on quality of work as we obviously used the other company and were totally satisfied.
Posted: 9/06/2013 • Last edited: 3/03/2015 • Link to this review
I heard great reviews about this company, including from a friend who has used them. I called to get a quote on having some work done to my kitchen. I cannot remember the name of the person who called me back, but he was very dismissive. I said I was looking for a quote on having countertops installed and he just said "We don't do that" and then told me to go to my local big box store. If they don't do it, find, but there is no reason to be rude about it. I kind of felt like he was treating me like I was an idiot for asking. I also asked for a quote on having my basement finished, and he said, "We don't come out and give quotes." I hung up very disappointed and will definitely not be pursuing work with this company.
Posted: 7/19/2013 • Last edited: 3/03/2015 • Link to this review
I've had really good experiences with Dog Gone Handy. When I called to get an estimate to repair a leak, they offered to talk me through the fix over the phone. I scheduled a visit instead, and the repairperson arrived on time and was courteous. Even though they had a two-hour minimum, he fixed the leak in 15 minutes and offered to do other repairs. I called them later for a complicated installation that fell outside their areas of expertise, and they were very honest about that and offered advice about finding another company. They've earned my trust
Posted: 6/07/2013 • Link to this review
Excellent quality - part of bath remodel was to install marble subway tile on wall with angled ceiling - cuts were perfect. Beautiful work. So nice to find a contractor that I could trust, provided quality work, took extra effort to meet my timeline, proactively communicated w/ me to ensure we were on the same page, professional and took excellent care of existing flooring and furniture. The whole package of excellent service. Also installed taller baseboards throughout upper floor, fixed a set of doors and our DIY effort at putting crown molding at top of kitchen cupboards. Would not hesitate to call on them again for work small and large.
Posted: 4/21/2013 • Link to this review