Phil Polak from Sod Sales Direct took a check for $1300 as advance on 7/9/16 from me to install Sprinkler system in my lawn. For almost 25 days no clue where he is and no call and no message. So, I called and requested to cancel and I was told he has to call me back on the refund. Till now he did not refund my amount. He used to reply to my text messages saying "I will give it back". One time even told me that he wants to do refund in two installments. But till now no refund and he stopped answering/returning my calls / messages. Not at all a Professional. He acted like a professional till he got the check from me. After that total unprofessional. I waited almost 9 months before writing these reviews.
Area Cumming, GA
Cost $1,000 - $2,999
Date July 2016
Posted: 4/05/2017 • Link to this review
Phil and his crew built a paver patio, installed sod, and rebuilt a fence at my house during the summer 2015. Two months after giving him the final payment, I received a lien notice from one of the suppliers. Phil was taking my money, but he wasn't paying all the bills. I have a lien on my house now and a mess to clean up.
Posted: 12/03/2015 • Link to this review
I had Phil come out to fix drainage issues throughout my yard. When they were done, not only did I have a yard without drainage issues, I also had a beautiful new back yard. Phil and team are true pros. They know their stuff, they do great work, and they are fair. I've already contacted Phil for some other landscape and sprinkler system work. Give Phil a call. You won't be sorry!
Posted: 2/29/2012 • Link to this review
Phil Polak, the owner is a really good man. They graded and sodded my lawn with zoyzia. They also did stonework, repaired my sprinkler system, moved a bunch of plants, trimmed some trees and mulched all the beds. As fate would have it, we received some defective sod from the supplier, but Phil redid the entire job. He is absolutely a man of his word. Great prices, too. All my neighbors marvel at the professional look he gave my yard. Thanks, Phil.
Posted: 7/14/2008 • Link to this review
Replace red brick & RR tie patio with stone work w/excellent results. Listened to what we wanted, and he planned it out & more - excellent transformation (ask him for photos - quite the change). In short - on time, on budget & as promised (incl clean-up). Will use again w/out hesitation.
Posted: 7/14/2008 • Link to this review
Phil showed up to give us an estimate for UNICA and Sod Sales Direct. Gave us some good ideas. Checked out our property, left with promises of calls and emails with pictures of his past projects and estimates. After two weeks, Phil contacted us, apologetic and sent his estimates. They were very good prices and he had some good ideas.
Posted: 6/28/2008 • Last edited: 7/15/2008 • Link to this review
After 40 years of dealing with various contractors, my husband and I are hard to impress. But Phil changed all of that. He showed up on time, killed our grass, showed up when he said he would 4 days later with a great hard-working crew. He scheduled the dirt delivery , then the sod delivery and they also showed up on time and in the right order! We have a big yard but the sod was down and looked great in less than 2 days. We couldn't be more pleased and Phil's price was lower than another estimate we got. And to top it all off, Phil is a very enjoyable guy, listens to what you want. Also very honest and gets things done. We are more than pleased. CathyF
Posted: 5/23/2008 • Link to this review
Actual cost over $200 higher than telephone estimate received. Job subcontracted to Greenworld landscape and performed by day labor. Supervisor left day labor here and they demanded that I pay them and give them rides home. Greenworld showed up without tools and had to make two trip to Home Depot Could have done myself cheaper and easier
Posted: 3/31/2007 • Last edited: 4/02/2010 • Link to this review
I could not be more satisified with the service we obtained from Phil, at Sod Sales Direct. He came to measure when he said he would, he was most patient while we waited for other, more expensive bids, he scheduled us in a timely manner (installation was one week after confirmaton of the job), he showed up when scheduled, and the final job looks fantastic. I am referring him to several of my friends.
Posted: 1/13/2007 • Last edited: 1/02/2008 • Link to this review
I called in order to get a quote on some work I needed done.... Called several days later saying he was coming by that day. Never showed up and never gave me a quote. Interesting way to run a business.
Posted: 1/04/2007 • Last edited: 1/02/2008 • Link to this review
They treated me like the "customer" - We arranged a time for an estimate that was convenient for ME, they got back to me within 24 hours with an estimate and when they got the job it was done promptly and professionally with no hassle. This just proves that there are still good, reputable companies in existance!!!
Posted: 7/26/2006 • Last edited: 1/02/2008 • Link to this review