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I recently used this company and was extremely pleased. Excellent service and great value. The 3 man crew was extremely professional, hard working and courteous, and handled my possessions with great care. I would use them again in a heartbeat.
Patrick, Michael, and James were great. They showed up on time and got right to work. We had a number of things going to storage and some to an apartment and they were attentive to my directions on what thing went where. My townhome which we were moving out of had A LOT of stairs and these guys did not complain one time, nor did it slow them down in the least. Their hustle was impressive. I was very impressed by how quick they made our move. I will definitely be using them again. Thanks!
These guys did a great job!! They didn't stop working the entire time. They had to go up and down a ton of stairs to clear out my old apartment and were happy to do it. They moved everything quickly and efficiently and unloaded everything even faster! We were very pleased with the care they took with our boxes and furniture - everything was wrapped before they moved it. I will definitely hire again and will be recommending them to friends.
We chose 866UMoving because of the majority of reviews; however, they were a little rough with our furniture as we had several items nicked, scraped and a door frame that was chipped/cracked. They did come out to fix the door and have taken a couple of our items to fix after placing our review.
Posted: 5/04/2011 • Last edited: 5/05/2011 • Link to this review
We used umoving to move us this winter and were very happy. We got a discounted rate which was the cheapest I could find and the service was very good as well. I will use again and I have already sent them a referral!
Posted: 3/31/2011 • Link to this review
The guys were great initially when they helped us move. They had lots of energy in the beginning, then as the day went on, they became slower and were not as careful as I'd have liked them to be. I don't think I had that much stuff. After they left, I noticed a few dents on my walls (both old and new places), dirty carpet with now permanent wheel tracks of their dolly that can't be removed even with professional cleaning, and dents on my furniture. They were very friendly though, but I am not sure if I'd use them again.
Posted: 3/22/2011 • Link to this review
I posted here on 12-16-10 about my horrible moving experience and I see that the company responded to my review the next day, but no one ever actually CONTACTED me personally. The company should have had records of my emails and calls. The should have known that I was promised (by Reggie) that someone from the company would come out and try to sand and stain all my damaged furniture, but no one did. POOR CUSTOMER SERVICE - BEWARE! Previous post: Your furniture will get nicks and scratches! My sis and I used this company to move our furniture a few days before Thanksgiving. I worked the day of the move so my sister was on hand. When the move was finally done, my sis signed off on it. A few days later, I noticed damaged wood on my bed. I reached out to 1-866-u-moving the following week (due to holiday) to inform them that the wooden planks at the bottom of both sides of my bed contained a large number scratches and nicks, as well as the dining room chairs that had not been there prior. I spoke to Reggie Wyatt on 12/3 and he was very nice saying that they would come out to stain the damaged wood. When I hadn't heard from them, I called again on 12/7. He again said he would call to set up time to come out. I haven't heard from them since - it's 12/16. Poor quality, mishandling of furniture, empty promises.
Posted: 2/12/2011 • Link to this review
I was moving from a condo and putting my stuff in storage. The storage company recommended 1866umoving. I called Kent who is the owner. He made an appointment and came out to give me an estimate. He was on time, very thorough, very professional and very nice. His team showed up on moving day on time and ready to go. They did an excellent job at packing my belongings and moving them to the storage facility. Each of the 3 men sent were skilled professionals. You could tell they were experienced, knowledgeable, and wanted to ensure I was satisfied. The whole experience was a positive one and I will certainly use them again and recommend them to my friends, family and realtor! Thanks 1866UMOVING for all of your efforts and hard work!
Posted: 2/11/2011 • Link to this review
Stan and steve helped with our move last December and everything went very well. Stan and Steve were patient with our requests and handled our move with care. Thanks for the great effort.
Posted: 1/14/2011 • Link to this review
Clarence and Steve were terrific on a small pre-holiday (12/31/2010) week-end move for us. They were prompt, courteous, and careful with our furniture. They stayed calm and patient during an elevator problem and completed everything on time and as agreed. Great quality and good value. Thanks for an easy move!
Posted: 1/01/2011 • Link to this review
My sis and I used this company to move our furniture a few days before Thanksgiving. I worked the day of the move so my sister was on hand. When the move was finally done, my sis signed off on it. A few days later, I noticed damaged wood on my bed. I reached out to 1-866-u-moving the following week (due to holiday) to inform them that the wooden planks at the bottom of both sides of my bed contained a large number scratches and nicks, as well as the dining room chairs that had not been there prior. I spoke to Reggie Wyatt on 12/3 and he was very nice saying that they would come out to stain the damaged wood. When I hadn't heard from them, I called again on 12/7. He again said he would call to set up time to come out. I haven't heard from them since - it's 12/16. Poor quality, mishandling of furniture, empty promises...
Posted: 12/16/2010 • Link to this review
First let me say thank you for choosing 1866U-moving for your move and please accept my apologies for our lack of response. Reggie has been out of the office since 12/09 due to a personal issue. I would be happy to help you with any unresolved customer service issues. My contact information is 1-866-866-8464 x111 or 770-458-0500 x111 (my name is Kent). I look forward to hearing from you and bringing a positive resolution to this matter.
Clarence, Tory and Jebastian were great. They called when they were running slightly late due to traffic and distance to Canton and they set right to work when they arrived. It took less time than I expected. We did our own packing, but they took care to make sure all furniture was well wrapped so all arrived secure. I would highly recommend.
Posted: 11/01/2010 • Link to this review
I have moved several times with hourly moving services and the professionalism, communication, efficiency and attitude of Torence and Battle of 866 U Moving is exceptional. They called throughout the day to keep me abreast of their arrival time and when they arrived they got right to work and worked hard very hard for the entire move. I strongly suggest using 866 U Move and Torence and Battle from their company!!!!
Posted: 10/30/2010 • Link to this review
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