Chris was an absolute pleasure to work with. My real estate agent told me he was the best, and she was not wrong. We were getting ready to put our house on the market and needed someone to clean our carpets that had never been steam-cleaned in 13 years. There was a lot of build-up around the edges, which he was a genius at getting rid of. He did a phenomenal job overall and saved us a ton of money by not having to replace the carpets. They look brand new! Wish we had done this years ago! I can't recommend Chris enough for an amazing job, an extremely reasonable price and a just great guy to do business with.
Project Details
Area Scottdale, GA
Cost $500 - $999
Date April 2016
Posted: 4/15/2016 • Link to this review
Had the opportunity to speak with Chris via a phone almost 2 weeks ago. He had Alberto out. Which I guess is Chris's business partner. Anyway Chris and myself discuss at great lengths my expectations when purchasing the "ultimate Pet owners package" . But, after talking with Chris regarding my disappointment, I guess it's my fault for not clearly understanding the details and not fully upstanding that after the carpets were cleaned . I would still have urine odors. I paid $350.00 for 6 rooms. 6 rooms that required no furniture to be removed or moved. Since the carpet is about 6 months old, I told Alberto that he not worry about moving any furniture. I really need the urine spots taken care of. Well about 10 days later it's as if nothing was ever done to the carpets at all. I guess I'm not 100% happy, but there was no mention of a refund? Chris offered to come back. But, Really, what's the point. I guess to get the urine odor removed I need to go with a "special" pet urine odor water claw clean for $65 bucks a spot! Geeze Louise! Hmm seems as if this is my fault for not understanding. Plus when someone is as good as Chris making sure that everything is out there on the website, he really has no liability. I just hate being an educated idiot, allowing myself to being taken advantage by not asking m ore questions... Larry
Posted: 5/01/2015 • Last edited: 5/06/2015 • Link to this review
Timely, courteous, professional, hard-working, thorough, and efficient. I would recommend your company to anyone seeking carpet cleaning services. We also had to have some carpet wrinkles stretched out, and, while it was not cheap, it looks much better. The house will be listed soon, and this is one of the final touch-up's that was left. The carpet looks almost new.
Posted: 3/26/2015 • Link to this review
We hired Fresh Start to clean the carpeting in our whole house. They were prompt, courteous, and did a very thorough job while taking care to protect our furniture in the process. We would definitely recommend Fresh Start and use them again.
Posted: 9/22/2014 • Link to this review
1. Quick response. 2. Extremely professional and careful in my home. 3. Chris takes pride in his work. 4. Even followed up after the service. 5. You rarely find this type of work ethic and outstanding service but you get it with Fresh Start!
Posted: 5/21/2014 • Link to this review
Got Green??? Fresh Start offers, at no additional charge, a 100% organic GREEN cleaning solution for carpet, and upholstery cleaning. Our bio-degradable PLANT BASED solutions are Hypo-Allergenic and contain NO VOC's NO Butyls, NO Phosphates, and NO hazardous solvents