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This company is very unprofessional, in every way they have people working for them that are races and rude. They remove sign and you are held accountable for there greed. The owner is very rude and disrespectful. The clerk was on some kind of drug she didn't look to well. I am very disappointed in the system and how it don't apply to certain thing and people. I hope that you and you business suffer in due time because of your way of extorting people.
Posted: 12/19/2010 • Link to this review
Beware of South Metro Towing. The staff is unprofessional, unfriendly and completely unreliable. Don't take a chance call someone else. This company is rude, unprofessional, unreliable and hangs up in the face of customers constantly for no apparent reason. I needed an emergency towing, after asking several questions the unprofessional desk worker put the manager on the phone who proceeded to ask additional, and personal questions including my home address and phone number. After taking this information he stated "we are not interested" and hung up the phone without explanation. When I called back to ask for the managers name (Only the name) the desk clerk argued with me, said she could not give me that information and again hung up the phone in my face. This company has also received very negative ratings on various consumer rating sites around the Atlanta Metro Area. Please Beware before contacting this Tow company. They should be shut down and not allowed to impersonate a real business interested in providing quaility services to citizens in need.
Posted: 2/09/2008 • Link to this review
Where do I start,,, Exploitation of the underclass? I am a professional that visits this place to look at wrecked cars as part of my job. I've seen multiple customers treated like animals time and time again. They make up the rules and bend the laws as they go in an attempt to keep cars from being released. They they sell the cars and pursue the former owners for what the car doesn't bring. They let the cars sit with windows down and fill with water, which often ruins the entire vehicle. Yes, this is a City of Atlanta contract business. Your government in action.
Posted: 6/28/2007 • Last edited: 1/02/2008 • Link to this review
Absolutely the worst customer service. The representative who answered my call was rude and condescending and she actually hung up the phone on me after giving me their quote. And while their quote was the cheapest I found (would have saved $25), I did not hire them for the job because of their lack of customer service. Don't bother wasting your time.
Posted: 12/17/2006 • Last edited: 1/02/2008 • Link to this review
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