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Recently had Gary and his team perform a medium-sized job for me (removal of three trees, 5 stumps and general clean-up of a few other trees) in the Sandy Springs area. For the estimate, Gary was prompt, efficient and provided us with good ideas as well as clear direction on what could be done and what couldn't be done (and why). For the job itself, we couldn't have asked for a better job... the team (again) was prompt, efficient, fairly priced and best of all, did an outstanding job. I would highly recommend Gary and Yellow Ribbon for any tree related work that you might need. Thank you Gary.
Date February 2018
Posted: 3/08/2018 • Link to this review
My run in with Gary, the owner makes me think he is a bit unstable. He was condescending and appeared to be very confrontational. He has no respect for your property as you can see from other reviews when there is damage. I would not trust him with a chainsaw or heavy equipment.
Posted: 1/10/2018 • Link to this review
My neighbor and I hired Yellow Ribbon Tree Experts and can truly say this is a first class business. The price was very reasonable and the work was done safely and efficiently. The crew was great. I will definitely use them again and wouldn't hesitate to refer them. Thanks Yellow Ribbon for a job well done.
Area Atlanta, GA
Cost $500 - $999
Date August 2016
Posted: 8/16/2016 • Link to this review
We had a large split-trunk oak and a handful of other trees that needed to be removed from our small residential lot. John gave me a fair price, he agreed to my requirements (leaving the fence in tact, covering the ground, etc.), and their workers comp insurance checked out. The crew arrived on time, completed the work in a highly efficient manor, and cleaned up/spread the mulch before they left. They were respectful of my property and completed the job as promised. I highly recommend Yellow Ribbon Tree Experts.
Posted: 8/10/2015 • Link to this review
Yellow Ribbon drove their truck and equipment into my concrete driveway which then eroded the driveway and created huge white marks on the driveway. Phone calls to the office - twice - to address the issue were ignored.
Posted: 6/01/2015 • Link to this review
The truth is this person, not a Yellow Ribbon Tree customer says we damaged her driveway. We did not! She stated that the driveway wasn't damaged one day and when she looked the next day it was. We were working close by so her natural assumption is we did it. She has never asked about the UPS truck that turned around in her driveway. Now how do we know this if we didn't return her call? We did, my manager called her back the same day she called us. There are those in this world that will attempt to discredit someone because they do not like an answer they receive. I am not in the habit of fixing something, that I or my company did not break. After 21 years in the Army, I fought for your right to say what you want here, however, remember I also fought for my right to respond. Major Gary Robertson, U.S. Army, Retired.
I had two bids from landscapers to cut down a total of three average trees. Checked out reviews on Kudzu to find a tree service. I chose Yellow Tree Service not only because of excellent reviews but also because I liked the name. Within ten minutes of calling the office, Gary called me to set up appointment to give me an estimate. His price was $400.00 less than landscapers. Today he called early to see if they could come 3 hours before scheduled time, which worked out better for me. I'm very pleased with the job done. They were very quick and cleaned up after they were done.
Posted: 3/11/2014 • Link to this review
This the second time we've hired Gary Robertson and his team, since we were impressed with the work they did 2 yrs ago. As before, Gary returned my call within two hours and made an appt. to give an estimate. He arrived on-time, walked with us around the property, took notes, and gave a detailed written estimate on the spot. On the day of our job, the entire crew showed up promptly at 7:30. Before they started, Gary, his foreman, and I walked our property, and Gary marked every tree to take out or trim. It's amazing how fast and professionally this team takes down trees. Pretty cool to watch if you've never seen big trees cut down before. They stopped at noon for a thirty minute lunch, and then got right back to work. Trees were cut down, run through the chipper, stumps ground, everything cleaned up and the crew gone before 3:00. A flawless job! We live in a subdivision, and have a fenced-in backyard, so the guys were very careful with not only our property, but those of our neighbors, as well. As homeowners, it's important to us that Yellow Ribbon is Licensed and Insured, Workers' Compensation and Liability. FYI: The first time we hired them, we got 3 estimates from comparable companies. Yellow Ribbon was the middle estimate, but they were the best insured and Gary the most knowledgeable owner since he's also a certified Arborist. This time, we only called Gary. There may be cheaper tree removal companies out there, but I doubt you'll find a better one.
Posted: 2/12/2014 • Last edited: 3/05/2014 • Link to this review
Initially Clay was very eager to want to meet me for estimate, he wanted to meet on the same day I called. But he called later saying there was an emergency and wanted to reschedule. When he didn't show up on the second appointment date, I called and found out he had forgotten my appointment. So we rescheduled again, then he didn't show up...... I would not want to trust someone who can't keep simple promises...
Posted: 9/06/2013 • Link to this review
Clay and his team were simply fantastic. I've had work done by other tree removal companies and there is truly no comparison. The job was started and finished (completely) in the same day as they promised it would be. Their work was great and they were true professionals. I highly recommend them and will use them in the future.
Posted: 6/21/2013 • Link to this review
Yellow Ribbon Tree Experts are truly the best! I have used them three times in the past two years. I have had everything done from tree removal, tree trimming, stump grinding, etc. They do exactly what they say they are going to do. Truly professional, prompt, and get it all done at a great price. I wish other service professionals worked like those at Yellow Ribbon!
Posted: 5/04/2013 • Link to this review
Honest and professional. Expert crew, proper equipment, excellent value. These guys do it right! 2 neighbors and I had dozens of large trees removed from behind our houses. Everything was done above expectation and no damage was done to the property. With all the trees hauled off or chipped at the street in front. After cleanup, you could not tell they were there. Outstanding work!
Posted: 4/25/2013 • Link to this review
They brought all the resources that were required for the job/project. The team worked efficiently and safely taking care not to damage anything near/around the work area. They cleaned up thoroughly behind themselves. The price was very competitive from the onset without haggling. A wonderful experience compared to those I had called upon before.
Posted: 3/29/2013 • Link to this review
I've used Yellow Ribbon Tree 4 times now and each time the service has been fantastic! Clay and Miguel go WAY above and beyond to provide outstanding service. In fact, every person I've dealt with from Gary, to Amanda to Clay and the others has provided exceptional professional, friendly, and expert service. I'm a four time customer, and they'll be the first ones I call for the next job. Thanks Yellow Ribbon! I couldn't be happier!
Posted: 3/12/2013 • Link to this review
Yellow Ribbon Tree Experts. Certainly have the most competitive rates and do much more work for the money.Of the 3 estimates we got from local tree companies,The price and amount of work included set his company apart from the rest. They did have a tree emergency (tree fell on a home) the day our work was planned and were a few hours late.But they called to let us know and Clay & his associate came out and still completed the job working well past dark. I will certainly use them again in the future and recommend them to others. We were very pleased with the job they did.
Posted: 3/11/2013 • Link to this review
We grind stumps for mulch - eliminating waste and returning nutrients to the soil.