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Ned and Smartbox are great. I own a Water Restoration Company Liquidry, LLC. in Woodstock. We use on and off site storage during water and mold jobs. I have used other companies such as POD and Mobile Attic and Smartbox is the best hands down. Don't look any further.
Posted: 6/11/2014 • Link to this review
I cannot say enough good things about Ned and his delivery driver. I had an extremely difficult move and this was the absolute stand out part of my move in the most positive way! I cannot say enough good things! Highly recommend!!
Posted: 5/07/2013 • Link to this review
Ned and his team were incredibly helpful throughout the entire process. They received multiple shipments from various different cities and were able to organize drop offs for us- the whole time keeping track of everything that came in. They were also there from start to finish, helping us unload, unwrap and place where necessary. Overall, an amazing experience and would definitely use SMARTBOX again!
Posted: 4/29/2013 • Link to this review
We chose to go with this vendor because the unit size was able to fit down our narrow driveway. The drivers always called ahead and got the units where we needed them. Good communication by email and phone. No damaged items.
Posted: 5/09/2011 • Link to this review
We seriously considered running a UHaul truck back-and-forth for our in-town ATL move (from east Atlanta to North). After consulting with Melissa, we decided to take a week to load the SmartBoxes and save the large stuff (that could not fit, such as 11' armoire) for Moving Day with a large truck (one trip!). This made our move so much more organized and less stressful. With a family of four and a very busy schedule, this allowed us to pack smartly and at our own pace. The boxes were picked up on Friday and delivered Saturday morning. We kept the boxes neatly "stacked" in our driveway for a week and unpacked as space permitted in the house. We skipped the whole "box maze" (and chaos) inside the house as the boxes sat neatly packed outside. Better yet, our boys loved playing in the empty boxes (magic forts) as we unpacked others. As far as service, SmartBox was quick to respond (though they technically do not have weekend office hours), very thorough in their explanation of how the service worked (and how it could work for me), and the pick-up/delivery was exactly as planned. Service was prompt, professional and everyone knew the system well. I love supporting "small town" business and this was by all definitions an A++ experience. Thanks Melissa & Brandon!!
Posted: 11/09/2009 • Link to this review
Ok. I am not usually high maintenance at all but when a necessary move was dumped on me, last minute, Brandon, Melissa, and Carl were totally accommodating to all of the last minute changes, and uncertainty I was dealing with! Professional, helpful, intuitive, and just plain nice! Thanks so much guys! You are the best!
Posted: 3/27/2009 • Link to this review
Brandon & Melissa were VERY accomodating with our drop-off/pick-up schedule. The driver, Carl, was SO friendly when he delivered the box. It was a torrential downpour, and he still had a smile the entire time. They're by far the best value we found for 8 months of storage while we have our condo on the market. We fit an overstuffed loveseat, desk, 3 bar stools, 2 bookshelves, a sewing machine, and umpteen boxes into one unit. HIGHLY RECOMMENDED!!
Posted: 3/02/2009 • Link to this review
I shopped all Atlanta pod type companies looking for the most budget friendly company and this one rose above the rest. Little did I know that the service would be amazing. This is a small company that treats each person like an important individual and is always available to answer questions. We thought we needed 3 pods (these pods are smaller than the name brand POD storage co you see advertised everywhere) but we ended up at the last minute during the stressful move needing 4 and they were SO nice and flexible and were able to accomodate our needs at the absolute last minute. I know that the larger companies would have never provided the excellent service throughout the process that we received with Smartbox. We would definitely use them again!
Posted: 11/20/2008 • Link to this review
We used SmartBox when we were getting our house ready to put on the market and when we had to temporarily move into an apartment. Every time I called from initial contact to delivery of our units, I was always treated like they have known me forever. All the employees are so nice and professional. I would highly recommend them to anyone.
Posted: 8/20/2008 • Link to this review
Melissa at all time maintained superior customer service throughout my rental experience. More than willing to go beyond the call of duty. I would recommend any and all who are in need of POD service to use SmartBox in Kennesaw. A+++++TEAM!!!!!!!!!
Posted: 4/06/2008 • Link to this review
SmartBox portable storage is just as the name implies. We sold our house (yeah!) and had to move into temporary housing while waiting for our new house to be built. The boxes are sturdy, safe, practical and just the right size. They can be placed where you need them and when you need them. I would highly recommend SmartBoxes as the way to help you with anyone's move. It's easy!
Posted: 3/04/2008 • Link to this review
I can't really understand why anyone would still be using a moving service or renting a truck anymore. The guys and Melissa at SMARTBOX are the BEST! They did what they said, they showed up when the said, and I payed what they quoted me. Their containers were perfect for a large scale move, and I had no dammage to my grandmothers china cabinet. Brandon said that it was his job to take the stress off of me, and BOY did he ever deliver! Very Professional company and I will advise everyone in the future to use Smartbox.
Posted: 2/07/2008 • Last edited: 2/20/2008 • Link to this review
Portable Storage is still new, and SMARTBOX helped me through the process. I was amazed at the level of customer service. I actually had fun moving, and I have never known anyone to say that. All my stresses were taken away by the SMARTBOX team. My kids even loved the way their driver delivered the boxes on that neat machine they use. The delivery man was one the most kind, and thoughtful people I have ever met. I will never store my things with anyone else. Thanks SMARTBOX for making my move fun.
Posted: 4/25/2007 • Last edited: 2/20/2008 • Link to this review
From the first phone call to the final delivery, our experience with Smart Box here was great. We originally ordered 2, then added and additional one. THey were delivered on time and in the most professional manner. THey were ready to pick them up, redeliver to our new location AND pick up the empty boxes at OUR convenience. ANd what a fork lift/delivery driver. Smooth as silk. We would reccommend the service to anyone.
Posted: 12/13/2006 • Last edited: 2/20/2008 • Link to this review