Quality work; rotten experience
Used them to help recover data lost in an accidental hard drive reformat (long story). They worked quickly, got most of it back, which we were thankful for. I was irritated that: 1) didn't get my power cord back from them, 2) the recovered data, which I understood I was paying to have saved to DVDs, was only saved to a "Backup" folder on the desktop, 3) for what it costed to re-install the OS and after giving them restore & OS update disks, still had to bring completely up to date myself; took at least an entire weekend. Overall, expensive in time and money. Verdict - quality work, rotten customer experience.