11 stars out of 10... Bill and Comfort Masters
Bill Brannon Collins Comfort Masters To Bill, assistant and the Collins Team... Thank you so much for helping with our broken water heater... When you have no hot water, the world can be a cold dark place... 11 stars our of 10, 6 smiley faces out of 5 and two thumbs up for the service and attention to detail. Bill made sure that the old plumbing was replaced so the new water heater would not be working with old hookups (that part was also very messy but Bill made it right), went the extra mile to make the install look great too, not just functional... He showed up on time, kept me informed as to what was to happen, what happened and followed after the install. The appointment and...
Mini split ac review
After seeing what's known as a mini split ac unit in some friends home, we knew it was perfect for our home office which never gets as cool or warm as our other rooms. They told us to call Magic Touch Air Conditioning and we did the next day. I'll start by saying that Samantha that does the scheduling is an angel. We both have very difficult schedules and work long hospital shifts so our downtime is precious and not frequent enough. Samantha worked with us to make sure we got the appointment time that worked best for everyone. Our first appointment was with Tye Sharp and he knew exactly what we wanted and how to get it done. He was in fact quite Sharp LOL. We knew what to expect for a price...
Good tech, bad system.
David just came out and diagnosed my system and promptly fixed my fan motor. He gets a really bad rap due to the fact that he has to work within the confines of the home warranty company. Also, ANY tech working with warranties, have a huge uphill battle considering they're starting out in a tough spot. I agree, he could communicate better up front, but once he finally called me (Friday, Saturday, Sunday, Monday, Tuesday called, Wednesday he showed up) I couldn't have been happier. He was quick and fixed the problem. He could be friendlier, but then again, he's working with AC's and I don't know many really friendly trades personally. Thanks, David!
Gary saves the day
We were desperate for help after our ac unit went out on one of the hottest days of summer. My dad recommended Garys AC. What an amazing man...on last minutes notice he was at our house repairing our unit. Within minutes he had it back up running. I could not thank him enough for his hard work and dedication for his job. He provided excellent service at a reasonable price. I cant say enough good things about this company!! Thank you Garys AC
Henry's A Good Guy
I've worked with Henry on multiple occasions over the last several years. He came recommended from a friend and he's helped out my parents as well. He's a good guy; will squeeze you in if your A/C quits working on you suddenly and works for a fix without pushing you to replace the whole unit. He doesn't charge you $85 just to see what the problem is either (like some OTHER companies)...