Great People and Service
Redhawk recently installed my new AC and removed my old swamp cooler/vents. Jeff and Twyla were very professional, caring, and understanding throughout the whole process. They care about their customers and made sure that everything was done right the first time. I highly recommended Redhawk and will only use them going forward!
Everything went great
Very good communication. I asked for a 45 minute heads up call before the technician came so I didn't have to miss a whole day of work to get this taken care of. He was prompt and the pricing was good (I did check)
AC Unit checkup
Mike came to do the SRP subsidized AC unit check up. He called before coming and arrived at the beginning of the 3 hr time slot I was given when I scheduled the checkup. Mike was very professional, efficient and considerate. He explained the units were working fine and recommended a couple of maintenance and preventative items to I could buy to prevent future problems. Very pleasant experience.
Good tech, bad system.
David just came out and diagnosed my system and promptly fixed my fan motor. He gets a really bad rap due to the fact that he has to work within the confines of the home warranty company. Also, ANY tech working with warranties, have a huge uphill battle considering they're starting out in a tough spot. I agree, he could communicate better up front, but once he finally called me (Friday, Saturday, Sunday, Monday, Tuesday called, Wednesday he showed up) I couldn't have been happier. He was quick and fixed the problem. He could be friendlier, but then again, he's working with AC's and I don't know many really friendly trades personally. Thanks, David!
Gary saves the day
We were desperate for help after our ac unit went out on one of the hottest days of summer. My dad recommended Garys AC. What an amazing man...on last minutes notice he was at our house repairing our unit. Within minutes he had it back up running. I could not thank him enough for his hard work and dedication for his job. He provided excellent service at a reasonable price. I cant say enough good things about this company!! Thank you Garys AC