I always get the best service at Lexus Santa Monica. Christopher went above and beyond to make sure I felt as ease and walked me through every step of my service. My car was going in for its 15K and informed me I needed brakes. He gave me options and provided what was the best for me. Lexus Santa Monica Service is the place to go and Christopher is the man to see.
If you're looking for a car and want someone who will take care of you and make sure you come home with the car you want. Look for Cesar Avalos!! He provides excellent service. Really professional and will take care of you all the way!!!
Great to deal with
If you are looking to buy a good quality used car, check this place out. They're really great to deal with.
Yes, a Dealership Can Offer Great Customer Service
I bought my GTI from this dealership in 2016 and have gone back for a couple of services, all of which have been great experiences. This last visit I was assisted by the very personable Odell Hadley, who has gotten other great reviews. Odell was welcoming, helpful, and very pleasant. I was bringing the GTI in for a recall fix and asked Odell whether I needed a 10,000 mile service. He looked at my record and saw that I had just gotten an oil change and he recommended that we wait until the next oil change is due because he didn't want to waste my money(!) -- talk about instant credibility! The dealership has great hours, and offers a free shuttle drop-off within 5 miles which is...
Great Place for Your Car Repair
This place was great. They will fix your flat tire fast, the owner gives you the best prices and was very friendly. If youre in near-by and need tires or just need a flat repair. Don't waste time somewhere else. Come here and see for yourself the service is outstanding. Thanks Mr. Auto Center for helping me out.