Great Customer Service and Integrity
I bought a 2011 Toyota Sienna at Auburn Toyota in December. It starting making a knocking sound when I turned to the left or the right. Of course the warranty for a used car is only good for 3 months/3000 miles...so I took it in on Wednesday in order to reap the benefits of the warranty (ha ha ha...yeah right)...turns out the steering shaft was going bad...that's about an $800 job...and guess what...the warranty didn't cover it. Well...lucky for me Auburn Toyota is a dealership run with integrity and amazing customer service. Before I even had the chance to panic or get angry or complain they offered to cover the entire cost of the work that needed to be done (parts and labor) because they...
Best Purchase Experience!
Jennifer Patton at Auburn Chrysler Dodge Jeep Ram is not only the most knowledgeable individual on the Ram 2500 truck we bought, she was also professional, hard working and made the purchase experience flawless and painless. Definitely the best car purchasing experience we have ever had.
i bought a high miles dodge ram from these guys and had a great experience ,, very clean very helpful .. I sent others there and they also had a great experience I would recommend them to a friend or family member ...
Mark was extremely helpful
Mark was extremely helpful on the phone and in person. He reassured us he would be there and was when we arrived at the dealership, he and others personally helped us transfer all our camping gear from our dead car to the rental and assured us he would oversee the diagnosis and, if practical, the repair of our vehicle.
Good service from salesman
I went to Future Nissan of Folsom to check out their Rogues and Jukes. The young salesman, Jordan Cardinal, was extremely helpful with our selection and he worked very hard to get us the loan we could live with. I am enjoying my new Juke tremendously. Jack Herren