Buying the way is SHOULD be!
We had been looking for a used 2018 Audi Q5 for some time and had run into too many poorly run dealerships that simply did not listen to what we wanted in our area. Once we expanded our search, we found Marcos Morales at Walter's Audi in Riverside who went SO FAR BEYOND what any salesperson has done in the past. He was AMAZING start to finish and truly understands that this is a SERVICE oriented business and you have to LISTEN to what the customer wants, not TELL them. He did a personalized video of the vehicle we were interested in. He answered EVERY question we had in a quick and courteous fashion. He was professional and LISTENED (note to other dealerships we did NOT buy from: YOU listen...
HONEST AND TRUSTFUL
I went into Toyota of Hollywood and I was helped by Danny LLamas. He is the service advisor. He was very polite and honest. He quickly told me what was wrong with my car. He explained the things that needed to get done immediately and the things that could wait. In my past experience that was never the case. Danny earned my trust. I will continue to come here and make appts with him only.
Andrew was excellent. Great service and timely response to my questions Very smooth transaction. His assistant Raul provided excellent follow up. 5 stars for sure.
Exceeded all my expecations
I ended up at this dealer by mistake and oh boy what a lovely mistake. Brandon Clemons was the guy I met with and he was amazing. He gave me a very sweet deal which I couldn't refuse. He made sure not to rush us or push us for anything. He took his time to explain everything and was very patient. He gave a very nice deal and I am very happy with the whole process. Everyone at the dealer was very respectful and friendly. I would definitely recommend this dealership especially, Brandon Clemons.
Great to deal with
Are you in need of a good quality used cars at an affordable cost, look no further, Hawthorne Auto Square. They have a huge selection of used cars and Ive been very satisfied with their selections, the team was so professional and really knew their product well.