Excellent and Seamless Service Experience
Mr. Reyes Perez was my service consultant for the third warranty service experience I've had with the dealership. He was knowledgeable, very helpful, and texted me consistently with updates during the hour and a half (an exquisitely short waiting time) the service took. I appreciated having had his assistance, and hope that he will be assigned to my appointment for the next service as well. Five stars to him, and to Toyota Santa Monica, as well, for having consultants of his caliber.
The sales representative was truly amazing! We had the best experience with his assistance in purchasing our daughter a car from Hawthorne Auto Square . We are now forever going to purchase future cars here and we highly recommend going to this office.
Milad was THE BEST!!
I was a first time buyer, so I was nervous to walk into a dealership. I went online to request more information within a promptly manner i received a call from Milad. He was able to answer all my questions, so we made an appointment the next day so i could test drive the car. Milad was so enthusiastic that it made all my nervousness go away. He was very knowledgeable and thorough about the car and purchasing process. Milad was able to get me the best deal in town! I would highly recommend Milad for your car purchase needs!
Great Deal, wonderful experience
I came here (from Simi Valley) at the recommendation of my brother who got a new vehicle. I could have gone to 4 other Lexus dealers which are closer. I'm so glad I did. Got a CPO car in immaculate condition and a great price. Other dealerships I went to refuses to negotiate and would not budge on the price. Thanks to Jennifer Ellis she gave me a really good deal. Jennifer made everything easy, pressure free and was so kind. Would definitely come back here again for future purchases.
Best customer service
Raquel Hernandez was a pleasant, patient, and very helpful salesperson. She guided me to the perfect car and I couldn't be happier! I highly recommend Raquel Hernandez at Ontario Audi.