Exactly what I was looking for
I had been searching for just the right Toyota Camry for a couple of months, when a friend forwarded the Magnussen's Toyota of Palo Alto web site to me & recommended I talk to Steve Paladino. Late one night I picked out 2 or 3 Camrys & requested some information. Steve happened to be on line & responded to me right away with the answers I needed. I was delighted to finally find exactly what I was looking for & to "talk" to someone knowledgeable enough to answer my questions quickly. We agreed on a day for me to see the Camrys & when I arrived he had them ready for me to test drive. I really appreciate that there was no pressure, just friendly good service and honest concise answers to my...
They saved my car again
They saved my car again. Thank you again for all your hard work you always provide. You will and continue to be my to-go auto shop.
Very Good Shop
They have no competition, at least non in our town. There are a few other places where you can go and fix your car but they are light years behind Don's General Auto Repair. I kinda like going there because everyone is friendly and they make you feel at home while fixing your car properly.
I just wanted to say
I just wanted to say that after having been unhappy with the auto service providers I used to go to for my ever-dependable Ford Explorer Sport, I found your staff friendly and courteous. I found the shop just the most inviting I have ever, ever visited and just felt welcomed. I found your prices competitive but reasonable. I think the location is nice because I can go grab a burrito at my favorite place down the street if I ever get hungry waiting. ;) I definitely will (and have) recommended your shop to my friends and family.
Customer Satisfaction & Loyalty Above All
We recently purchased a low mileage, late model Saturn. Over the next few months the car exhibited some strange behaviors - oil leaking into coolant most notably. Well, turns out we had purchased a lemon with a likely cracked engine block. Scott stood by his word and found us a replacement engine and installed it for no additional charge. It is clear they put our satisfaction paramount above all other considerations. As a result they will continue to have our business. I recommend them fully.