We have used Tim for our horses since another flaked on us. We have 2 horses who are easily trimmed & another mare who hadn't been handled much until we got her at 6 years old. Tim has been able to trim her feet with a minimum of fuss & has even had to cold shoe one foot after an injury required a support shoe, also with a minimum of fuss. He is an advocate of Natural Balance, which is where I got his name. He has always been on time; if he is running late, he calls. All in all, I would recommend him.