Best in Town
Jeff Sollee was exceptional. He made car shopping a great experience. I walked in with no appointment and didn't plan on buying anything. Jeff met me at the door. I walked out with the car I wanted and couldn't be happier. Thanks again Jeff
Very pleasant and satisfying experience getting my car serviced. My service rep/manager, Christopher Young was friendly, accommodating and thorough....very professional.
Do yourself a favor...
I was literally about to sign the paperwork at another dealership and wanted to get one last second opinion so I picked up the phone and called Pacific Volkswagen and was randomly connected with William Ortiz. I explained my situation, looking to purchase a 2018 Atlas, and William basically said come in tomorrow morning and I will take care of you (after searching his lot with a flashlight looking for the color combo, trim etc. I wanted). I showed up at 9 am and drove off the lot in my new Atlas by noon. Bill came through and did exactly what he said he was going to do and delivered! If you want an honest, efficient and pain free car buying experience, do yourself a favor and go see...
Always a great experience
For over a year, I have been taking my car here whenever I sensed a problem with it. They always get the problem fixed fast for a price that is quite reasonable. They have great service, knowledgeable staff and experienced mechanics who are always ready for anything. I always recommend anyone whoever needs their car fixed to go and visit this place.
Almost great service
Jim Monroe was my service advisor. He always does a great job! I appreciate the great attitude and professionalism.