We arrived near closing time, but sales rep Jose Tenorio quickly came and assisted us. He was a very sweet young man, friendly and patient with us, making our experience even better. He did not rush us at all, and made sure to answer all our questions, and if he didn't know the answer he made sure to find out right away. Thank you to sales rep Jose Tenorio and his manager Robert (last name?) as well as the finance manager Andy Dharmadi, who assisted us through the whole process and worked with us to get us the deal we were looking for! We love our highlander, it's a perfect fit for our family! Blessings to you all!
Very Good Shop
They have no competition, at least non in our town. There are a few other places where you can go and fix your car but they are light years behind Don's General Auto Repair. I kinda like going there because everyone is friendly and they make you feel at home while fixing your car properly.
I just wanted to say
I just wanted to say that after having been unhappy with the auto service providers I used to go to for my ever-dependable Ford Explorer Sport, I found your staff friendly and courteous. I found the shop just the most inviting I have ever, ever visited and just felt welcomed. I found your prices competitive but reasonable. I think the location is nice because I can go grab a burrito at my favorite place down the street if I ever get hungry waiting. ;) I definitely will (and have) recommended your shop to my friends and family.
Customer Satisfaction & Loyalty Above All
We recently purchased a low mileage, late model Saturn. Over the next few months the car exhibited some strange behaviors - oil leaking into coolant most notably. Well, turns out we had purchased a lemon with a likely cracked engine block. Scott stood by his word and found us a replacement engine and installed it for no additional charge. It is clear they put our satisfaction paramount above all other considerations. As a result they will continue to have our business. I recommend them fully.
Traded with Eserini for more than 25 Years
Bill Eserini and sons Matt and Andrew are honest, give fair price appraisals and do good work. They will call you immediately if they discover the unexpected. Most repairs are done in one day. If you need a lift to work, they are happy to provide it. If you need to wait for your repair, the environment is nice.