So Glad I Came!
I normally go to another dealer for service, but Pacific had an opening and I took it. Ovy Ortega met me when I drove up and it was a very painless process from there. He was patient, friendly and very professional. I will definitely make Pacific Subaru my go-to for service.
As always, Roxanne Colatrella from Lexus Santa Monica provided the best service. Roxanne is more like one of your best friends to give your recommendations, to spend effort to find the car you like, to make the whole process smooth and pleasant. Thanks for your great service!
Ruben Granados is an AMAZING Service Rep!!!
I would give Ruben Granados 100 stars if possible! Ruben went above & beyond, to take care of me in an emergency situation, without an appointment. I stopped by with my tire pressure light on, thinking that it was a pressure issue (it wouldn't go off, even with air added). Come to find out, there was a nail in my tire, that the guys saw. Ruben got me in, taken care of, and even serviced! All of this done with an EXTREMELY Friendly, accommodating manner, even though he was swamped!!! They even arranged a ride to and from my local appointment. On the drive home the pressure light came back on. The next day was a Saturday, I had no appointment. Ruben got me back in, and taken care of,...
Michael Skulick Porsche South Bay
Just had my Cayenne GTS serviced and was taken care of by Michael Skulick at Porsche South Bay. Great experience as always. Michael always coordinates my schedule and makes sure I am taken care of with a rental for the day. Let's me know when the car is ready for pickup, and graciously handles my hectic schedule changes. Michael gives a first class service experience. -phil G
Great and quick service from the Brand Specialist
Syed was effecient when it came to the process of purchasing a vehicle from Audi, and he was also knowledgeable about the vehicle as well. We were a little tight on time and he reassured us on multiple occasions, that he will get us out the door in a timely manner. He's communication was great letting us know as he was going through the paperwork process. He also has a pretty good sense of humor which made our purchasing experience a stress free experience. Overall we are very happy with the service at Walter's Audi.