Exactly what I was looking for
I had been searching for just the right Toyota Camry for a couple of months, when a friend forwarded the Magnussen's Toyota of Palo Alto web site to me & recommended I talk to Steve Paladino. Late one night I picked out 2 or 3 Camrys & requested some information. Steve happened to be on line & responded to me right away with the answers I needed. I was delighted to finally find exactly what I was looking for & to "talk" to someone knowledgeable enough to answer my questions quickly. We agreed on a day for me to see the Camrys & when I arrived he had them ready for me to test drive. I really appreciate that there was no pressure, just friendly good service and honest concise answers to my...
I just wanted to say
I just wanted to say that after having been unhappy with the auto service providers I used to go to for my ever-dependable Ford Explorer Sport, I found your staff friendly and courteous. I found the shop just the most inviting I have ever, ever visited and just felt welcomed. I found your prices competitive but reasonable. I think the location is nice because I can go grab a burrito at my favorite place down the street if I ever get hungry waiting. ;) I definitely will (and have) recommended your shop to my friends and family.
Customer Satisfaction & Loyalty Above All
We recently purchased a low mileage, late model Saturn. Over the next few months the car exhibited some strange behaviors - oil leaking into coolant most notably. Well, turns out we had purchased a lemon with a likely cracked engine block. Scott stood by his word and found us a replacement engine and installed it for no additional charge. It is clear they put our satisfaction paramount above all other considerations. As a result they will continue to have our business. I recommend them fully.
Traded with Eserini for more than 25 Years
Bill Eserini and sons Matt and Andrew are honest, give fair price appraisals and do good work. They will call you immediately if they discover the unexpected. Most repairs are done in one day. If you need a lift to work, they are happy to provide it. If you need to wait for your repair, the environment is nice.
Great mechanics that a Girl can go to!!
As a girl it can be a horrible experience dealing with cars. After a Dealership tried to rip me off for $5k, Jose was fantastic at addressing my issues, and getting me out the door for $134. Super clean shop, everyone nice and knowledgeable, and very reasonable prices. I'm going back next week to take care of maintenance!!